Kareem Medhat Morsy

DATA ENTRY & CUSTOMER SERVICE SPECIALISTFull Time

• Job Details:Transfer data from paper formats into computer files or database systems ,Type in data provided directly from customers or other parties, Verify data by comparing it to source documents Sort and organize paperwork after entering data to ensure it is not lost. Respond promptly to customer inquiries via phone, email or in- person,Handle and resolve customer complaints ,Provide accurate information about products and services to customers,Maintain a thorough understanding of company products, services, and policies,Keep records of customer interactions, transactions, comments, and complaints,Recommend improvements in products, services, and processes based on customer feedback.

Customer Service AdministratorFull Time

Customer Service RepresentativeFull Time