
kareem hesham Muhammad
Workshop Engineer & Service Advisor at AL SAAD AUTO CENTER
Helwan, Cairo, EgyptWork Experience
Supply Quality AssuranceFreelance / Project
Mar 2024 - Present -1 yr, 3 months
Egypt , Cairo
- Job Details:• Accountable for x of parts . • Resolve non conformities and follow up corrective actions. o Coordinated with purchasing & localization departments to improve suppliers performance for over 60 local cars parts, o Conducted supplier audits to enhance process improvement and standardization . o Gave the final decision for new localized parts trials o Resolved non-conformance of the supplied parts and warranty issues also followed up with suppliers for completion of corrective actions. o Managed any change either in the product or the process at the supplier’s side. o Preformed suppliers evaluation on periodic bases.
Quality Engineering & WarrantyFull Time
Jan 2024 - Present -1 yr, 5 months
Egypt , Cairo
- Job Details:Ensure & validate the warranty policy implementation for the entire local manufacturing passenger vehicle during PDI, at the sales stage and after sales. • Develop the required technical & statistical analysis - (annual, quarterly& monthly) regarding the top defective items (cost wise & count wise) based on the warranty claims for the PC. • Send and follow up the warranty notifications reports with QC, QA, PR, and Localization. • Responsible for Reimbursement of Local Parts within Warranty for PC. • Communicate with the local suppliers for quality issues related to the warranty. • Collect all data from the Oracle system. • Provide the needed technical support, regarding to the warranty issue to SC and TS team. • Provide the needed technical support regarding the warranty issue • to CRM and AS warranty.
Workshop EngineerFull Time
- Job Details:-Ensures that repairs are carried out within promised delivery time & estimated cost. -Avoids unnecessary replacement of spare parts. -Orders and follows up parts orders with Parts Department. -Inspects & test drives vehicle on which repairs are performed. -Returns those vehicles failing the quality control inspection to the technician who performed work. -Provides the servicing technician with an accurate description of the reasons for returning the vehicle to them & assist/ guide him to solve the problem. -Conducts OJT for his group technicians. -Proper utilization of service facilities e.g. equipment, SST. Manuals, .etc. -Ensures that proper maintenance is carried out on equipment, assigned to his group.
Education
Bsc in MECHATRONICS
University of WalesJan 2016 - Jan 2022 - 6 yr
Bachelor's Degree in MECHATRONICS
Modern University for Technology & Information - MTIJan 2021
High School - Thanaweya Amma
Umm Al-Qura Private SchoolsJan 2014
Achievements
Beginner to Pro - Excel (2024)
Skills
- Diagnose
- Repairing
- Communication skills
- Maintenance
- Follow Up
- Upselling
- Maintenance Engineer
- Mechanical Engineering
- workshop engineering
- Automotive Maintenance
View More
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Air conditioning diagnosis
GB Academy·2024Automatic Transmission Basics
GB Academy·2024six Speed automatic Transmission Diagnosis
GB Academy·2024Air conditioning diagnosis Beginner to Pro
GB Academy·2024Beginner to Pro - Excel
Udemy·2024General Administration of Representative Aviation
EGYPTAIR·2021General Administration of Representative Aviation
EGYPTAIR·2021