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Kareem Salem ElGendy

Business Development & Operations Manager at MB Real Estate

Nasr City, Cairo, Egypt

Work Experience

  • Business Development & Operations ManagerFull Time

    MB Real Estate

    Aug 2020 - Present -4 yrs, 10 months

    Egypt , Cairo

    • Job Details:Responsible for managing & developing the relationship between our group and all real estate developers, and create & find the best opportunity to develop our business & company profit in order to achieve our strategic goal to lead the real estate market by the end of 2021. Developed group structure, and determine the required number of sales teams and their targets based on a financial analysis that demonstrate the breakeven point of the whole company vs. the net profit targets. Managing the operations in MB Group and developed the evaluation system for all sales team, marketing, in order to closely monitor the sales performance on weekly bases to know exactly where we stand vis à vis our targets & to reveal the financial status week by week.
  • Operations ManagerFull Time

    Capital For Real Estate Investment

    Oct 2018 - Jul 2020 -1 yr, 9 months

    Egypt , Cairo

    • Job Details:Implement the right processes, formulate strategy, improve the performance across all levels, and manage the daily workflow and the relationships between the company and strategic partners, and outside stakeholders Also, responsible for implementing new technologies as needed such as company’s website, CRM, and train staff how effectively use it. Manage Developed a fully integrated system using a multi-integrated equations and functions on MS Excel (equivalent in results and functions to a full CRM system), that demonstrates, calculates, analyzes all aspects needed to evaluate the effectiveness of a sales agent from both sides (Performance/Financial contribution), based on the agreed key performance indicators, noting that the system is compatible with exported reports from the CRM, and fingerprint machine. Successfully managed the company’s website development for both (Web/Mobile versions) with the assigned vendor, and rebuilt the internet network in the company and solved all internet & connectivity issues.
  • Business Development SupervisorFull Time

    Victory Link

    Mar 2018 - Sep 2018 -6 months

    Egypt , Cairo

    • Job Details:Developing Orange8000 project (managed by Victory Link) by acquiring new integrations with third parties in order to increase the project revenues, also maintaining a direct beneficial relationship with Orange & the other strategic partners, and ensure a sustainable stability to all company’s routing connections & platforms.
  • SMC AnalystFull Time

    Vodafone Egypt

    Oct 2015 - Mar 2017 -1 yr, 5 months

    Egypt , Cairo

    • Job Details:SMC analysts handle all Vodafone Egypt planned and unplanned outages through a high level of professional communication with stakeholders in order to ensure a minimal business impact. Ensures all system issues are resolved and running properly, and investigate its root cause to avoid problem reputation.
  • Education

    • MBA in Marketing

      ESLSCA Business School

      Jan 2016 - Jan 2021 - 5 yr

    • Bachelor's Degree in Accounting

      Ain Shams University (ASU)

      Jan 2005 - Jan 2011 - 6 yr

    • High School - Thanaweya Amma

      Manaret el qahera

      Jan 2005 

    Skills

    • CRM
    • Communication
    • Customer Relations
    • International Sales
    • Analysis
    • Managing Small Projects
    • Offshore Telesales
    • Administration
    • Customer Care
    • Direct Sales

    Training & Certifications

    • French Language

      INISTITUT FRANSAIS d’EGYPT·2014
    • Customer Care Academy Course

      Vodafone Egypt·2013
    • Emotional Intelligence

      Vodafone Egypt·2012
    • Soft Skills

      Vodafone Egypt·2012
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