karam mohamed

cashier

• Job Details:- handle cash, credit card, and room charge transactions accurately using pos systems. - ensure efficient guest service in a high-end hotel environment. - prepare end-of-shift reports and ensure proper documentation. - collaborate with accounting to verify daily revenues and resolve discrepancies.

Customer Support Representative

• Job Details:- handled customer inquiries via phone and email, providing timely and accurate information. - resolved complaints professionally, improving customer satisfaction rates. - maintained records of customer interactions and transactions using crm systems.

sales coordinator

• Job Details:- coordinated with sales teams to ensure smooth order processing and delivery. - maintained client relationships and assisted in resolving operational issues.