Basic Info

Kamel El-Shafie

3 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Service Representative at Vodafone egypt

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Meet personal/team sales targets and call handling quotas


Company Details

Vodafone egypt (multinational)

Cairo, Egypt

More than 1000 employees

Retail

N/A

Jan 2016 to Oct 2016 (9 months)
Sales Representative at Baz medical and scientific service

Experience Details

Sales Representative

Medical/Healthcare

Experienced (Non-Manager)

create solutions and ensure a smooth sales process
achieve individual target


Company Details

Baz medical and scientific service

Isa Town, Bahrain

11-50 employees

Medical Devices and Supplies

N/A

Oct 2014 to Dec 2015 (1 year 2 months)
Business Development Executive at ICraft

Experience Details

Business Development Executive

Sales/Retail

Experienced (Non-Manager)

Researching organisations and individuals online (especially on social media) to identify new leads and potential new markets
Researching the needs of other companies and learning who makes decisions about purchasing
Contacting potential clients via email or phone to establish rapport and set up meetings
Planning and overseeing new marketing initiatives
Attending conferences, meetings, and industry events


Company Details

ICraft

Cairo, Egypt

11-50 employees

Information Technology Services

N/A

Sep 2013 to Oct 2014 (1 year 1 month)

Education

BSc in Business Adminstrartion English section

Education Details

BSc

Business Adminstrartion English section

Tanta University, Egypt

C / Good / 65 - 75%

N/A

N/A

Tanta University
2006 - 2013

Certifications

Certificate details

Introduction to Marketing by University of Pennsylvania

Oct 2016

N/A

https://www.coursera.org/account/accomplishments/certificate/A6K2AAFVJJMC

N/A

University of Pennsylvania on Coursera

N/A

Certificate details

Brand and Product Management

Nov 2016

N/A

https://www.coursera.org/account/accomplishments/certificate/32H49A2BU28L

N/A

IE Business School on Coursera

N/A

Training and Courses

Training/Course Details

English

Aug 2010

ministry of deffense language institution

N/A

Training/Course Details

Excel accounting

Aug 2012

axon

N/A

Training/Course Details

soft skills

May 2009

logic academy

N/A

Training/Course Details

body language

May 2008

luicid trainig

N/A

This profile is fresh!
Last update was today

Jobseeker photo

Profile Skills and Keywords

AnalyticalArabicBody LanguageBrand And Product ManagementBusiness Adminstrartion English SectionBusiness DevelopmentBusiness Development ExecutiveCars Specially Classic ModelsChessCustomer ServiceCustomer Service RepresentativeCustomer-orientedEnglishExcel AccountingExecutorFootballInformation Technology ServicesIntroduction To Marketing By University Of PennsylvaniaMarketingMedicalMedical Devices And SuppliesMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointPlannerProblem SolverRetailSalesSales RepresentativeSoft SkillsSupportVodafone Egypt

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: Medium

:

1-3 years

Microsoft Office

Microsoft Office

: Intermediate

: Medium

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

customer service

customer service

: Advanced

: Medium

:

1-3 years

Business Development

Business Development

: Intermediate

: Medium

:

1-3 years

Sales

Sales

: Intermediate

: High

:

1-3 years

Marketing

Marketing

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Executor, Planner, Customer-oriented, Problem Solver

Online Presence

www.linkedin.com/in/kamel-elshafie

Like kamel`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Kamel's full profile and find more great talent and professionals to join your team.