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Kamel Mamdouh

IT Manager

Faisal, Giza, Egypt

Work Experience

  • IT SupervisorFull Time

    Diamond Real Estate

    Sep 2024 - Present -9 months

    Egypt

    • Job Details:-Manage information technology and computer systems. -Manage IT staff by recruiting , training and coaching employees , communicating job expectations and appraising their performance. -Ensure security of data , network access and backup systems. -Identify problematic areas and implement strategic solutions in time. -Lead and mentor IT staff or manage external IT service providers. -Liaise with vendors for IT procurement, maintenance, and support. -Manage IT budgets and cost optimization. -Implement and maintain cybersecurity measures to protect company data and systems. - Administer and optimize ERP systems (SAP, industry-specific solutions) for manufacturing and supply chain.
  • IT Project ManagerFull Time

    Core Technology Solutions

    Jul 2022 - Aug 2024 -2 yrs, 1 month

    • Job Details:Responsible for Installation and Troubleshooting of low current systems such as data network systems, video surveillance systems, access control systems, IP telephone systems. • Ensures proper performance and effectiveness of systems. • Validates system functionality by executing the operational checklist in order to ensure that everything is working properly. • Responsible to successfully manage, execute Projects. • Manage generating and closing all work order and clients’ requests. • Commitment to ensure timely completion of the project within approved budgets on cost, resources without compromising on quality, safety and monitoring manpower planning. • Contract analysis, Claims & Variation management. • Ensure all technical aspects of the projects are strictly complied with and in conformity with conditions of contract, particular Specifications, General Specifications, Contract Drawings & BOQ. • Prepare periodic reports for management including the status of budgets, variance/change claims, schedules, disputes, up-coming activities & safety records. • Checking technical designs and drawings to ensure that they are followed correctly • Managing low current system projects and ensures the regular proper verification, implementation, maintenance and functionally. • Writes the proposal Statement of Work for the customer. • Monitoring site installation, testing, commissioning and site acceptance
  • IT Team leaderFull Time

    ECS - Energy and Constracting Solutions

    Jan 2021 - Jul 2022 -1 yr, 6 months

    Egypt , Cairo

    • Senior Network and System AdministratorFull Time

      ECS - Energy and Constracting Solutions

      Jul 2019 - Dec 2022 -3 yrs, 5 months

      Egypt , Cairo

      • Job Details:• Ensure the stability and integrity, and efficient operation of in-house information systems, voice, data, video, wired and wireless network services and all related IT systems. • Monitoring and support local area networks (LANs) and wide area networks (WANs) across the organization. • Participate with the installation, monitoring, maintenance, support, and optimization of all hardware, software, and communication links and all systems, servers, information system security, hosted servers and services, websites hosting and CMS system, domain reservation and renewal, storage system, Backup Solutions, UPS, GPS, Time Attendance, Voice and video communications and any other IT related system. • Analyze and resolve hardware, software, communication and security problems in a timely and accurate fashion. • Provide end user training where required. • Ensures proper functioning of the information processing system. • Performs system backups and recovery. • Installs patches and Monitors system configuration and maintains data files. • Communicate with external service providers. • Act as a second level of support for the helpdesk team. • Report any damages or security threat to the department manager immediately • handles Company Network design • Support and troubleshooting • Implementing new solutions and supporting the existing environment.
    • Education

      • College Diploma in Computer Science

        Cairo University (CU)

        Jan 2017 - Jan 2019 - 2 yr

      • Bachelor of Specific Education in mass media

        Minia University

        Jan 2005 - Jan 2009 - 4 yr

      • High School - Thanaweya Amma

        el quise secondary school

        Jan 2005 

      Achievements

       Manage the implementation and operate of IT infrastructure.  Develop and maintain IT Infrastructure Services in HQ in a standard way.  Train and coach team for effective troubleshooting, adept at solving problems rapidly.  Design Security Plan to countermeasure and mitigate security risks.  Migrate mail system from Google G-Suite to Microsoft Office 365.  Replacing Telephone system from analog Panasonic to 3CX VOIP system.  Replacing Old surveillance system from DVR to NVRS.

      Skills

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      Languages

      • Arabic

        Fluent
      • English

        Intermediate

      Training & Certifications

      • Hikvision Certified Security Associate . (HCSA-Video intercom , HCSA-Access control )

        Hikvision·2023
      • Hikvision Certified Security Associate(HCSA-Video intercom)

        Hikvision·2023
      • Hikvision Certified Security Associate(HCSA-Access control)

        Hikvision·2023
      • Panduit Fiber Cabling & Connectivity Solutions.

        Panduit·2023
      • Panduit Fiber Cabling & Connectivity Solutions

        Panduit·2023
      • AXIS Camera Station for professionals.

        AXIS·2022
      • AXIS Camera Station for professionals.

        AXIS·2022
      • Copper and Optical Fiber Communications Cabling Systems from LEVITON

        LEVITON·2022
      • Designing & Installing CAT6A Systems

        LEVITON·2022
      • Passive Optical Network (PON)

        LEVITON·2022
      • Designing & Installing CAT6A Systems

        LEVITON·2022
      • Copper and Optical Fiber Communications Cabling Systems from LEVITON

        LEVITON·2022
      • Optical Fiber Network Planning from National Telecommunication Institute (NTI)

        National Telecommunication Institute (NTI)·2022
      • Optical Fiber Network Planning

        National Telecommunication Institute (NTI)·2022
      • Sharepoint

        Self study·2019
      • Microsoft SQL server administration

        Self study·2019
      • Exchange server 2010,2013

        Self Study·2017
      • CCNA Security

        Self Study·2017
      • Fundamental of Database Systems.Basics of (Oracle and SQL server).

        Cairo Universty·2016
      • MCSE 2003,2008,2012

        Self Study·2015
      • ISA 2006 , Tmg

        Self Study·2015
      • CCNA Routing and Switching.

        Self Study·2013
      • CCNA

        2012
      • MCSE

        2010
      • ICDL.

        Smart Acadmy ·2009
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