Kamel Mamdouh
IT Manager
Faisal, Giza, EgyptWork Experience
IT SupervisorFull Time
Diamond Real Estate
Sep 2024 - Present -9 months
Egypt
- Job Details:-Manage information technology and computer systems. -Manage IT staff by recruiting , training and coaching employees , communicating job expectations and appraising their performance. -Ensure security of data , network access and backup systems. -Identify problematic areas and implement strategic solutions in time. -Lead and mentor IT staff or manage external IT service providers. -Liaise with vendors for IT procurement, maintenance, and support. -Manage IT budgets and cost optimization. -Implement and maintain cybersecurity measures to protect company data and systems. - Administer and optimize ERP systems (SAP, industry-specific solutions) for manufacturing and supply chain.
IT Project ManagerFull Time
Core Technology Solutions
Jul 2022 - Aug 2024 -2 yrs, 1 month
- Job Details:Responsible for Installation and Troubleshooting of low current systems such as data network systems, video surveillance systems, access control systems, IP telephone systems. • Ensures proper performance and effectiveness of systems. • Validates system functionality by executing the operational checklist in order to ensure that everything is working properly. • Responsible to successfully manage, execute Projects. • Manage generating and closing all work order and clients’ requests. • Commitment to ensure timely completion of the project within approved budgets on cost, resources without compromising on quality, safety and monitoring manpower planning. • Contract analysis, Claims & Variation management. • Ensure all technical aspects of the projects are strictly complied with and in conformity with conditions of contract, particular Specifications, General Specifications, Contract Drawings & BOQ. • Prepare periodic reports for management including the status of budgets, variance/change claims, schedules, disputes, up-coming activities & safety records. • Checking technical designs and drawings to ensure that they are followed correctly • Managing low current system projects and ensures the regular proper verification, implementation, maintenance and functionally. • Writes the proposal Statement of Work for the customer. • Monitoring site installation, testing, commissioning and site acceptance
IT Team leaderFull Time
ECS - Energy and Constracting Solutions
Jan 2021 - Jul 2022 -1 yr, 6 months
Egypt , Cairo
Senior Network and System AdministratorFull Time
ECS - Energy and Constracting Solutions
Jul 2019 - Dec 2022 -3 yrs, 5 months
Egypt , Cairo
- Job Details:• Ensure the stability and integrity, and efficient operation of in-house information systems, voice, data, video, wired and wireless network services and all related IT systems. • Monitoring and support local area networks (LANs) and wide area networks (WANs) across the organization. • Participate with the installation, monitoring, maintenance, support, and optimization of all hardware, software, and communication links and all systems, servers, information system security, hosted servers and services, websites hosting and CMS system, domain reservation and renewal, storage system, Backup Solutions, UPS, GPS, Time Attendance, Voice and video communications and any other IT related system. • Analyze and resolve hardware, software, communication and security problems in a timely and accurate fashion. • Provide end user training where required. • Ensures proper functioning of the information processing system. • Performs system backups and recovery. • Installs patches and Monitors system configuration and maintains data files. • Communicate with external service providers. • Act as a second level of support for the helpdesk team. • Report any damages or security threat to the department manager immediately • handles Company Network design • Support and troubleshooting • Implementing new solutions and supporting the existing environment.
Education
College Diploma in Computer Science
Cairo University (CU)Jan 2017 - Jan 2019 - 2 yr
Bachelor of Specific Education in mass media
Minia UniversityJan 2005 - Jan 2009 - 4 yr
High School - Thanaweya Amma
el quise secondary schoolJan 2005
Achievements
Manage the implementation and operate of IT infrastructure. Develop and maintain IT Infrastructure Services in HQ in a standard way. Train and coach team for effective troubleshooting, adept at solving problems rapidly. Design Security Plan to countermeasure and mitigate security risks. Migrate mail system from Google G-Suite to Microsoft Office 365. Replacing Telephone system from analog Panasonic to 3CX VOIP system. Replacing Old surveillance system from DVR to NVRS.
Skills
- ERP Systems
- Firewalls (Sophos XG , Microtech router board , Kaspersky
- Virtualization technology(VMware vCenter, VSphere, ESXI)
- Microsoft Windows XP, 7 ,8.1 and 10
- installation and upgrading software, hardware and networking
- Resolve technical problems with LAN ,WAN, and other systems
- Monitoring and maintaining system DB backup
- Microsoft windows server 2003,2008,2012,2016
- Surveillance System
- CCNA
Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
Hikvision Certified Security Associate . (HCSA-Video intercom , HCSA-Access control )
Hikvision·2023Hikvision Certified Security Associate(HCSA-Video intercom)
Hikvision·2023Hikvision Certified Security Associate(HCSA-Access control)
Hikvision·2023Panduit Fiber Cabling & Connectivity Solutions.
Panduit·2023Panduit Fiber Cabling & Connectivity Solutions
Panduit·2023AXIS Camera Station for professionals.
AXIS·2022AXIS Camera Station for professionals.
AXIS·2022Copper and Optical Fiber Communications Cabling Systems from LEVITON
LEVITON·2022Designing & Installing CAT6A Systems
LEVITON·2022Passive Optical Network (PON)
LEVITON·2022Designing & Installing CAT6A Systems
LEVITON·2022Copper and Optical Fiber Communications Cabling Systems from LEVITON
LEVITON·2022Optical Fiber Network Planning from National Telecommunication Institute (NTI)
National Telecommunication Institute (NTI)·2022Optical Fiber Network Planning
National Telecommunication Institute (NTI)·2022Sharepoint
Self study·2019Microsoft SQL server administration
Self study·2019Exchange server 2010,2013
Self Study·2017CCNA Security
Self Study·2017Fundamental of Database Systems.Basics of (Oracle and SQL server).
Cairo Universty·2016MCSE 2003,2008,2012
Self Study·2015ISA 2006 , Tmg
Self Study·2015CCNA Routing and Switching.
Self Study·2013CCNA
2012MCSE
2010ICDL.
Smart Acadmy ·2009