KW
kamel William
Independent Travel Agent at asaptickets.com
Cairo, EgyptWork Experience
asaptickets.com
Jan 2024 - Present -1 yr, 4 months
- Job Details:Book air tickets and services to customers as their needs through online system. Enter and edit data of each request from customers into booking system. Deal with customer inquiries and reservations, both in person and over the phone. Provide customers with information regarding flight schedules, fares, and connections. Assist customers with problems that may arise during travel.
My Computer 2000 Company
Jan 2020 - Jun 2023 -3 yrs, 5 months
Egypt
- Job Details:Enter data of each client and their problems in our system to follow up situation with them. Build a whole network starting from network cable till connect all devices in the network through router or access point. Install hardware and software, configure router, access point and extender devices. Fix all network and internet problems. Install Windows 10 / 11 on PC or laptops. Fix all PC or laptop errors.
C.I.T Travel
Jan 2016 - Sep 2019 -3 yrs, 8 months
Egypt
- Job Details:Manage & follow sales department & reservation department. Handle & reserve all requests to the different hotels & Nile cruise. Setup & manage plan of work for each season sharing with owner. Create designs for packages ads which are going to advertise it on social media to customers. Setup & follow reservation charts of our commitment hotels. Enter and edit data of each request from customers into booking system. Handle & treat with all problems of guests during their staying. Setup itinerary & number of bus for each trip to Hurghada city for each season.
Regency Travel
Jan 2013 - Apr 2016 -3 yrs, 3 months
Egypt
- Job Details:Help & assist operation manager in his duties. Follow up & contact with our tour operators partners. Open new marketing at East Europe countries. Handle travel agents requests & reservations: hotels reservations in all over Egypt. Organizing & handling Nile cruise programs. Organizing & signing contracts with travel agents for commitment & allotment rooms. Organizing fam trip & orientation. Visiting every year our partners offices in Russia and the others countries.
Education
Diploma in Networking
Ain Shams University (ASU)Jan 2018 - Jan 2019 - 1 Year
Diploma in System & Network Engineering
Ain Shams University (ASU)Jan 2019 - Jan 2019 - 0 Month
Bachelor's Degree in Psychology
Ain Shams University (ASU)Jan 1999 - Jan 2003 - 4 yr
Skills
Languages
Arabic
FluentEnglish
AdvancedFrench
IntermediateGerman
Beginner