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kamel Salah Eldin Abd Elghany

Call Center Supervisor at Mac-rona

Mokattam, Cairo, Egypt

Work Experience

  • Contact Center Assistant managerFull Time

    The WaterWay Developments

    Feb 2022 - Present -3 yrs, 4 months

    • Call Center SupervisorFull Time

      Mac-rona

      May 2020 - Present -5 yrs, 1 month

      Egypt , Cairo

      • Customer Support SpecialistFull Time

        Wayn

        Nov 2019 - Mar 2020 -4 months

        Egypt , Cairo

        • Call Center SupervisorFull Time

          Almarasem development

          Aug 2017 - Aug 2019 -2 yrs

          Egypt , Cairo

            • Education

            • Bachelor in Hebrew language

              Ain Shams University (ASU)

              Jan 1998 - Jan 2002 - 4 yr

            • BSc in Hebrew language

              Ain Shams University (ASU)

              Jan 1998 - Jan 2002 - 4 yr

            Skills

            • Performance Monitoring
            • Reporting
            • Team Coaching
            • Customer Service
            • Call Center
            • Microsoft Office
            • Microsoft Windows
            • Internet
            • Call Monitoring
            • Translation

            Languages

            • Arabic

              Fluent

            • English

              Intermediate

            Training & Certifications

            • soft skills

              Wasla outsourcing·2013
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