KK

kamal khodair

SME at IntouchCX

Cairo, Egypt

Work Experience

  • SME

    IntouchCX

    Jul 2024 - Present -11 months

    Egypt

    • Job Details:Consistently exceeded performance targets and developed strong communication and problem-solving skills. Proficient in CRM software and eager to leverage expertise to mentor and develop team members as an SME, contributing to improved processes and customer satisfaction.

  • Data Entry

    Freelancer

    Feb 2024 - Aug 2024 -6 months

    Egypt

    • Agent

      Teleperformance

      Apr 2023 - Mar 2024 -11 months

      Egypt

        • Education

        • Bachelor's Degree in Computer Science

          Modern Academy in Maadi (MAM)

          Jan 2017 - Jan 2021 - 4 yr

        Skills

        • MS Office
        • Root Cause Analysis
        • Multitasking
        • Communication
        • Critical Thinking
        • Data Entry
        • Problem-Solving
        • Handling
        • Data Analyst

        Languages

        • Arabic

          Fluent

        • English

          Fluent
        Share this Profile