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KAMAL EL MALLAKH

Procurement Manager (Head Office) at National Bank of Greece - Egypt

Cairo, Egypt

Work Experience

  • Procurement Manager (Head Office)

    National Bank of Greece - Egypt

    Jun 2021 - Present -4 yrs, 3 months

    Egypt

    • Job Details:Collaborates with other departments and leadership to identify and develop needs and requirements for equipment, materials, products, and acceptable substitutions. Assesses current material availability; reasonably predicts future availability based on the market, delivery systems, and other variables. Prepares and presents market conditions and merchandise cost reports. Prepares and processes purchase orders and requisitions for materials, supplies, and equipment. Drafts, explains, and implements instructions, policies, and procedures for purchasing and contract management. Reviews new and existing contracts with suppliers and vendors to ensure ongoing feasibility. Evaluates and approves conditions for issuing and awarding bids. Resolves grievances with vendors, contractors, and suppliers. Maintains and/or implements purchasing and recordkeeping systems. Acts as the bank’s representative in negotiations with suppliers. Coordinates removal or disposal of surplus materials. Administers the departmental budget. Performs other duties as assigned.
  • Operation Head (Branches)

    National Bank of Greece - Egypt

    Sep 2015 - Jul 2021 -5 yrs, 10 months

    Egypt

    • Job Details:Assists the branch manager in all phases of the branch operations and assumes responsibility for the branch in the branch manager's absence. Gives advice, guidance, directions and authorization to carry out plans and procedures consistent with the established bank policy. Responsible for reviewing all documentation and the daily banking operations. Authorization of all daily branch transactions on T24 system. Supervises cash transaction, opening and closing tell, cheques, shipments, and all daily cash transactions, customer services transactions, opening and closing accounts, debit and credit cards, certificate of deposit, time deposit, monitoring all branch ledgers, consolidating monthly reports. Reviews daily activity reports for exceptional or unusual items, controls that all statements are accurate.
  • Senior Retail Services Head (Branches)

    National Bank of Greece - Egypt

    Jul 2009 - Jul 2015 -6 yrs

    Egypt

    • Job Details:Planning and directing sales of the branch to achieve growth and targets of retail banking, and the objectives of the bank within established policies and procedures. Responsible for daily banking operations ranging from execution of transfers, transactions, requests, issuing certificate of deposit, time deposit, debit and credit cards and opening new accounts on T24 systems. Issuing certified cheques, LGS, IDCs and monitoring client accounts.
  • CRM Developer

    Porsche Middle East

    Jan 2006 - Sep 2009 -3 yrs, 8 months

    • Job Details:Immediate assistance for urgent customer needs and complaints, recognizing customer problems, resolving. Preparing all necessary reports in compliance with the company’s procedures and guidelines. Assist the after sales team in improving the service quality. Managing monthly warranty reports, evaluate the dealer's data quality, full responsibility of verification and monitoring of the customer database, issuing weekly/monthly reports for the system database. Supervise and follow up the fulfillment team, monitoring the CRM system.
  • Education

    • Bachelor's Degree in Business Administration, English Section

      Modern Academy for Engineering and Technology (MIS)

    Skills

    • Globus
    • t24
    • R15 (NBG module systems)
    • MS Word
    • MS Excel
    • Ms powerpoint
    • Internet
    • Outlook express
    • Excellent communication skills
    • negotiation skills
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    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Intermediate
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