Khaled Alaa El Din Abdel Azim

Head Of Customer Experience at Jumia Egypt

Cairo, Egypt

Microsoft Office
Customer Service
Adobe Dreamweaver
Planning
Adobe Photoshop

Work Experience

Head Of Customer Experience at Jumia Egypt
Dec 2018 to present · 1 Year 9 Months
First Mile & Vendor Operations Manager at Jumia Egypt
Nov 2017 to Dec 2018 · 1 Year 1 Month
General Manager at La Boutique Egypt
Nov 2016 to Oct 2017 · 11 Months
Senior Financial Operations Controller at Africa Internet Group
Jul 2015 to Jul 2016 · 1 Year

Education

Bachelor's Degree in Managerial Information Systems
El Shorouk Academy (SHA) - Egypt 2008 to 2012 · 4 Years
Bachelor's Degree in Administrative Information Systems
El Shorouk Academy (SHA) - Egypt 2008 to 2012 · 4 Years
High School - Thanaweya Amma
The Futures Language School - Egypt 2003

Achievments

Got the Second Place as an investor in Misr International University Stock Market Simulation 2008 (MIU-SMS 08) on more than 250 Delegates with net Profit 89000 Pounds started with 100000 Pounds Capital head Through 20 Trading Sessions.

Skills
Tools and Fields of Expertise

Microsoft Office
Customer Service
Adobe Dreamweaver
Planning
Adobe Photoshop
Training
Oracle
Work Force Analysis
HTML
Adobe Flash
Windows Movie Maker

Languages

Arabic
Fluent
English
Fluent

Training & Certifications

Web Designing Diploma
Yat Learning Center · 2012
Advanced Conversational English
AUC · 2007

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