Jumana Favas

Administrator cum Client Support

• Job Details:Acted as the first point of contact for clients, resolving inquiries professionally and efficiently. Built and maintained strong client relationships through effective communication. Scheduled and organized meetings, appointments, and travel arrangements. Managed documentation, filing systems, and administrative correspondence. Prepared reports and presentations based on client data and insights.

Administrator cum Customer Service

• Job Details:Assisted customers with birth certificate and visa application processes, ensuring accuracy and timely delivery. Maintained records on Dubai government online platforms for registrations and applications. Performed administrative tasks, including scanning, printing, and petty cash management. Enhanced customer engagement and sales through telecalling and product knowledge.

Administrator cum Customer Service