Juber Yassin

Strategy Assistant Manager

• Job Details:Played a pivotal role in the formulation of corporate strategy to improve processes and operations of the company, creating a competitive advantage. Designed and implemented operational strategies to improve efficiency and service quality across all departments. Developed quality management systems that align with organizational policies. Established key performance metrics and dashboards for monitoring operational performance. Provided strategic, operational, and administrative support to the top management, handling tasks and projects as delegated. Collaborated with cross-functional teams to ensure alignment between strategy and operations. Conducted regular performance reviews to assess progress against KPIs and recommended corrective actions when necessary. Analyzed operational data to identify trends, inefficiencies, and opportunities for improvement. Facilitated change management in leading and supporting operational and company-wide initiatives. Led and managed cross-functional projects to optimize operations and improve process efficiency. Supervised project plans and monitored implemented initiatives of operational plans in cooperation with the concerned units. Performed audits on various operations, evaluated processes, and prepared regular reports as per the company’s policy and procedures. Conducted periodical reviews of the organizational structure and recommended adjustments for better achievement. Contributed to collecting all necessary data and information for measuring operational performance indicators and formulating them to follow up on the progress of projects. Built and enhanced performance management systems that inspire excellence. Ensured adherence to relevant regulations, policies, and standards within all administrative, operational & strategic functions.

Assistant Director, L&D

• Job Details:Assisted in managing daily operations across multiple departments, ensuring adherence to company policies and procedures. Conducted organization wide training needs analyses through surveys, interviews, and performance data reviews. Developed annual L&D roadmaps and budgets based on prioritized skill gaps. Aligned L&D initiatives with strategic objectives and competency frameworks. Partnered with subject matter experts and external vendors to develop specialized content. Designed blended learning solutions (e-learning, workshops, on the job training). Created curricula, training materials, and facilitator guides that meet instructional design standards. Established KPIs and tracked the effectiveness of training programs (ROI, learner feedback, behavior change). Defined and tracked L&D KPIs (e.g., training completion rates, learner satisfaction, performance impact). Built and maintained relationships with external training providers and consultants. Evaluated the effectiveness of training programs and made necessary adjustments to improve outcomes.