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Senior Operations Coordinator (Sales & Leasing) at Almar Container Group

Dubai, United Arab Emirates

Work Experience

  • Senior Operations Coordinator (Sales & Leasing)

    Almar Container Group

    Jan 2023 - Present -1 yr, 11 months

    • Job Details:Managed and optimized operational and leasing processes to ensure accuracy and efficiency, contributing to significant operational cost reductions. Streamlined operational procedures, achieving a 99% improvement in accuracy and a 15% reduction in discrepancies within a 2-month timeframe through process analysis and implementation. Elevated client retention by 20% and sales revenue by 10% through strategic initiatives focused on enhancing service delivery and relationship management.
  • Operations Executive & Digital Marketing Executive

    Hayaah Foods

    Dec 2018 - Mar 2022 -3 yrs, 3 months

    India

    • Job Details:Streamlined operational processes, resulting in a 15% boost in team productivity and improved workflow. Cultivated strong customer and vendor relationships, driving a 20% increase in repeat business and enhancing operational reliability.
  • Operations Executive

    Almar Container Group

    May 2009 - Dec 2017 -8 yrs, 7 months

    • Job Details:Managed and improved client satisfaction and service delivery, resolving 95% of issues within 24 hours. Improved operational efficiency by 10% through collaborative problem-solving and process improvement initiatives.
  • Education

    • Bachelor's Degree in Facility Management

      MEFMA

      Jan 2024 

    Skills

    • Process Improvement
    • Problem Solving
    • Reporting
    • Client Relations
    • Digital Marketing
    • Lead Generation
    • Efficiency optimization
    • Owner Communications
    • Customer service excellence
    • Communication
    View More
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