
Jean Pierre Michel Michel
Marketing Manager at GITEC
Dubai, United Arab EmiratesWork Experience
Marketing ManagerFull Time
GITEC
Apr 2014 - Present -11 yrs, 2 months
United Arab Emirates , Dubai
- Job Details:Responsible for GITEC's marketing and PR operations in Dubai and MENA, and for all marketing and customer service activities of GITEC’s clients in the region. • Managed 4 comprehensive marketing campaigns; the largest driving 12% incremental sales for client in Healthcare industry, including marketing strategy and ATL, BTL, digital, and events implementation • Developed 2 client digital-presence platforms, including website, social media, e-commerce, and SEO • Managed 3 client digital platforms, most notably achieving 200% increase in website traffic and 400% increase in social mediate engagement within first 2 months for client in Education industry • Developed GITEC’s 5-year growth and expansion plan within MENA to add 6 new cities to the company’s service reach, including Cairo, Doha, Muscat, Jeddah, Amman, and Kuwait City • Expanded company reach to Qatar, signing 3 major accounts in 2015 • Acquired 5 new local accounts in 2016, and signed a 2-year HR training & consultancy agreement with Dubai Government 2016 - 2017 • 16% sales increase from 2015 – 2016, and 23% sales increase from 2014 – 2015
Marketing ManagerFull Time
Monsanto
Jun 2012 - Mar 2014 -1 yr, 9 months
Egypt , Cairo
- Job Details:As Marketing Manager of Monsanto’s Egypt headquarters, I was responsible for all marketing plans, budgets, strategies, assets, and all other aspects of corporate name and brand management, in addition to cross-functional projects with other departments. • Established a dedicated marketing department in Egypt (Previously centralized in Jordan) • Built and managed a supplier/agency base in Egypt: ATL, BTL, Digital, Events…etc. • 20% incremental sales in 2013, from creation of the "Meet Monsanto" Loyalty & Equity-building program • Initiated and implemented a distributor training & development program to provide ongoing support for each distributor, resulting in better product and brand representation and dedicated sales • Created a country-wide "Pay for Performance" incentive program for each of 4 local distributors • Hosted 12 hugely successful awareness-building events all around Egypt, reaching over 4000 people • Introduced a new naming strategy for all products, to increase effectiveness of company brand equity, thereby making “Monsanto” the sought brand, rather than the variety name • Launched 6 new products in the Egyptian market during 2013 & 2014, resulting in 13% incremental sales
Senior Brand ManagerFull Time
- Job Details:Responsible for all 3 sectors of the Juice category, and for the innovation and development of new juice/drink lines of business to penetrate new sectors and capture market share from competitors in different market segments. • Sales of over 23,000 tons (23M units) of the “Bekhero 1L Juice” pack within 1st year of launch in 2011 • Incremental 17% sales of "Bekhero" 200ml juice packs upon advertising campaign 2012 • Sales over 2000 tons (4M units) within first Ramadan of launch of new seasonal “Ramadan Drinks" range • Developed a full new range of drink products in 2013, with 3-year extension plan • Developed “Ramadan Drinks” line-extensions for launch in Ramadan 2012 • Launched “TinGo” under-cap promotion 2011, leading to 24% increase in quarter sales
Product Line Manager (7-Month Project)Full Time
- Job Details:Hired by Samsung UK to manage launch of a new Customer Service & Tech Support center in Egypt. As Product Line Manager, I was responsible for the Audio-Video (AV) and Digital-Imaging (DI) lines of business, handling all marketing, training, operations and quality, and was acting as liaison and single point of contact between Samsung UK and their Customer Service Center in Egypt. The project was then extended to include Samsung Egypt’s Customer Service as well. • Launch of a Customer Support Centre in Egypt, and managing relocation and transition from UK • Managed the first department going live, then the subsequent 5 departments over a 3-month period • Developed an operational Process & Procedure (P&P) map and its online Decision Support System (DSS) • Developed the Technical Trouble Shooting Guides, and their subsequent online DSS leading to an average 180 second decrease in average call time for the AV department and 160 second for DI • Ongoing coordination for : Marketing & Promotions / Product Launches / Service & Support • Managed performance & development, including ongoing operational & technical training • Created weekly & monthly analysis and department performance reports for management • Re-applied and launched all the above for the new Samsung Egypt CS Center
Education
BSc in Computer Engineering
Modern Sciences and Arts University (MSA)Jan 2003 - Jan 2007 - 4 yr
BSc in Computer Engineering
Greenwich UniversityJan 2003 - Jan 2007 - 4 yr
High School - IGCSE
St. Fatima Nasr cityJan 2000
Skills
- Microsoft Word
- Microsoft Windows
- Internet
- Hard Skills
- English Copywriting
- English Editing
- Microsoft Office
- Microsoft Powerpoint
- Marketing
- voice acting
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Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
• Building an Effective Core Creative Idea
Coca-Cola University·2008• Focus (Effective Time Management)
Logic·2008• Problem Solving and Decision Making
Coca-Cola University·2008• The Coca-Cola Marketing DNA
Coca-Cola University·2008• Marketing Asset Management and Assessment
Coca-Cola University·2008• Professional Sales Call
Logic·2008• Negotiation Skills
Hawthorne·2008• Introduction to Lateral Thinking
Coca-Cola University·2008• Z-Code Treasure Hunt Team Challenge
Zidney·2008• Situational Self Leadership
Logic·2008• BTS Financial Simulation
Coca-Cola University·2008• BTS Marketing Simulation
Coca-Cola University·2008• MBTI Personality Type Analysis
MBTi·2008• Team Building
Logic·2008• Presentation Skills (High Impact Presentations)
Logic·2008Dale Carnegie Effective Communication
Dale Carnegie·2008• Effective Business Writing
Logic·2008