Joseph Nagy Nagib
Wordpress Developer | Cognito Forms Developer | Make.com Developer
Maadi, Cairo, EgyptWork Experience
Wordpress DeveloperFull Time
May 2020 - Present -5 yrs, 1 month
Egypt , Cairo
- Job Details:Contributed to the development and design of in-house web projects. Developed front-end and back-end of Company web applications. Build reusable code and libraries for future use using HTML5, CSS3, JavaScript, jQuery, PHP to create responsive web Pages. Maintained existing code and functionality during assimilation into ongoing operations of web business. Collaborated with senior-level Directors to develop & apply new web projects & Policy’s. Managing with maintaining existing B2B Website front-end and back-end panels including (system users Activation, etc...) Key Achievement (Company Employees Portal) Successfully Collaborated with Company Directors to identify the exciting issues & figure out Suitable solutions With Advanced online Forms & Databases with Customized approvals Cycle upon Company Structure and Director’s Needs integrated with Cognito, Integromat, Trello platforms. I have developed Advanced Online Forms based on business simulation for the finance, Human Resources, Operations, and Customer Service Sectors etc… Created & Developed Looker Studio Advanced Online Charts clarifying company performance in different directions.
Senior Operation CoordinatorFull Time
Jan 2017 - May 2020 -3 yrs, 4 months
Egypt , Cairo
- Job Details:•Generating reports for Operation department specialized reports and train other employees and staff on applying Reports. •Review work orders generated from Branch Managers for completeness and accuracy. •Prepare daily, weekly, and monthly service schedules type memos, correspondence, official documents, forms, reports, schedules, permits, and statistical data. •Provide support and assistance to other Departments linked with the Operation •Suggest and implement changes in work practices for better efficiency and quality. Use information to make positive changes, become more efficient, improve quality of service, maintain safety, and motivate workers to achieve consistently high standards. •Respond to questions, resolve problems, and provide technical and other assistance to Operation Department completing assigned work. •Work effectively with Chief Operation and manager also colleagues by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication. •Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions. •Maintain proficiency as needed and approved by attending trainings, reading job-related materials, and meeting with others in area of Operation responsibility. •Record and update operational information of all projects and program participants in company database. •Create reports on company functionality on a periodic basis and discuss deficiencies and ways of improvement with senior management. • Ensure that multiple projects meet their projected deadlines effectively. •Brief and debrief all participants of every project or program that the company has undertaken.
Administrator & Facility Manager | Camp BossFull Time
Bin Fadel Group
Nov 2015 - Jul 2016 -8 months
United Arab Emirates , Al Ain
- Job Details:Manages and coordinates maintenance and repairs on camp facilities including plumbing, painting, carpentry, cleaning, laundry, supermarket and electrical duties. Employs and supervises staff to operate dining facilities. Assumes responsibility for checking in and out camp grounds and non-camp groups and maintenance records. Inspects all camp facilities and reports to relevant personnel. Supervises and orients camp Laborers. Assumes responsibility for maintaining standard first aid supplies. Assumes responsibility for weekly camp attendance summary, financial records and other required reports. Assumes responsibility for security of camp facilities and camp personnel. Assumes responsibility for inventory and ordering of equipment and supplies. Maintains liaison with personnel Department.
senior sales assistance (Mark's & Spencer)Full Time
- Job Details:Participating in the sales floor replenishment Planning of daily staff activities Delegating staff duties on daily basis and ensuring rotation among duties and tasks Assisting with staff training Monitoring staff performance and attendance Assisting the Department Manager in opening or closing the store Assisting with the cash count and action close of day on system Providing excellent customer service Advising customers Taking pride in your store and maintaining it to a high standard Providing customers with an enjoyable shopping experience
sales assistanceFull Time
- Job Details:Effectively sell products and services through understanding of the Customer’s needs Manage the execution of campaigns in the store including merchandising, inventory and communication Support Customers by providing best level of care for products and services Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Monitor inventory levels and communicate when inventory replenishment is needed Mentor and coach less experience employees to become more effective sales people
Education
BA in accounting
Benha UniversityJan 2002 - Jan 2007 - 5 yr
High School - Thanaweya Amma
Al FustatJan 2001
Achievements
-i got promoted from Branch Manager to Senior Operation Coordinator to web developer within less than 4 years with Wafflicious Company -Successfully updated most of Wafflicious company human resources official forms to online digital forms integrated with Cognito, Integromat, Trello platforms with html, CSS, JavaScript, PHP programming languages to speedup employee’s applications & requests follow-up and to limit employee’s human errors as possible & running Cost -i got Administrator roll with in 4 years in strong market such as UAE Market. -i got employee of the month as well in my first year of joining Marks & Spencer in UAE which is also difficult to go on the top of all the branch employees specially they are trained very well . -i got employee of the month within the first year of joining carefour hyper market in UAE which is little bit hard due to the huge numbers of active staff & different nationality's
Skills
- Customer Service
- Computer Skills
- Microsoft Office
- computer software
- Microsoft Office
- administrator
- Customer Care
- Communication
- Leadership
- Administration
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Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Professional Full Stack Developer
YAT Training Center·2022customer care
2012Computer maintinance Software & Hardware
Army Forces Institute·2008Advanced Execl
technology institute of army forces ·2008ICDl
2008