Joseph Botros

DIRECTOR OF ACCOUNTS AND LICENSESFull Time

• Job Details:DIRECTOR OF ACCOUNTS AND LICENSES Accounts and Licenses Department, Dimofinf Manage 5-member creative staff Full management of Accounts and Licenses Department . Developing Accounts and Licenses Department Continuously Developing employee Performance and skills . Reviewing Bills Ensuring that all employees are working under the rules and regulations. Putting all regulations and mechanisms Of Accounts and Licenses Department . Reviewing tickets Interviewing new employees in Department Full Training to new employees in Department. Following up on customers tickets. Create and develop and update departments’ predefined replies. & Dealing with customers through : Tickets system

FOLLOW UP AND QUALITY CONTROL MANAGERFull Time

• Job Details:FOLLOW UP AND QUALITY CONTROL MANAGER Follow Up And Quality Control Department, Dimofinf Directed creative managers. Full management of Follow Up And Quality Control Department . Developing Follow Up And Quality Control Continuously Developing employee Performance and skills . thinking about creative functions and developed "whmcs" system for producing multi-disciplinary creative work that supported strategic plans within a fast-paced start-up environment.. Directed creative management and developed a strong . Ensuring that all employees are working under the rules and regulations. Putting all regulations and mechanisms Of Follow Up And Quality Control Department . Work closely with Purchasing and Sales Department Directors. Maintained authenticity of brand with campaigns that moved consumers to action Handling all customers' problems. Interviewing new employees in Department Full Training to new employees in Department. Following up on customers tickets. Create and develop and update departments’ predefined replies. & Dealing with customers through : Tickets system Phone Skype

CUSTOMER AFFAIRS MANAGERFull Time

• Job Details:CUSTOMER AFFAIRS MANAGER Customer Affairs Department, Dimofinf Full management of Customer Affairs Department . Developing customer Affairs Continuously Developing employee Performance and skills . Ensuring that all employees are working under the rules and regulations. Putting all regulations and mechanisms Of customer Affairs Department . Handling all customers' problems. Interviewing new employees Full Training to new employees. Following up on customers tickets. Create and develop and update departments’ predefined replies. & Dealing with customers through : Tickets system Phone Skype call center .