Jisson maged

Information Technology Technician

• Job Details:Implemented and maintained a robust network infrastructure to ensure seamless connectivity and secure data exchange across the organization. Diagnosed and resolved technical issues, ensuring minimal downtime for systems and applications. Managed network configurations and increased optimal system performance by more than 25%, including firewalls and Fortigate devices. Providing comprehensive technical support to more than 250 users and training to end users regarding hardware, software and network issues.