John Samuel Saad

Business Application Specialist - CRM AdministratorFull Time

• Job Details:Propose and document functional solutions; Participate in the Agile development cycle of Dynamics CRM and systems revolving around it Actively collaborate with customizing the Dynamics CRM application Supervise the development of the identified solutions Analyze, document, test and support the Dynamics CRM components Assist other work teams during data migrations, integrations, and interfacings with existing systems Ensure the use of proper customizing practices for Dynamics CRM Validate the portability of developed components by the development team so they can support future updates; Understand business processes and the users’ day-to-day reality in order to suggest systems improvements and optimizations Participate and assist in analyzing business needs Develop/Review functional tests Offer technical support during product launches and post-implementation Strong technical understanding of Dynamics Online and Dynamics 365, including a detailed understanding of all CRM functional areas. Strong working knowledge of associated technologies including Microsoft Dynamics CRM for Outlook Client, Office 365 and Power BI. Hands-on experience developing custom Dynamics CRM extensions, Help determine and translate customer needs and approach to Contribute to proposal development Contribute to the scope, approach, and estimating input to the proposal team

Human ResourceFull Time

• Job Details:a. Implement Human Resources processes including: Recruitment, employee relations and services, Performance Review, Training & Development. b. Manage corporate communication and ensure effective communication between all organization layers and members. While acting as a liaison between staff and management to address various situations as necessary. c. Conduct exit interviews and ensuring proper recording of information. d. Conduct performance and conflict investigations for employees of disciplinary and performance matters, while maintaining the appropriate documentation and managing the files and ensure the implementation of disciplinary and corrective actions. e. Managing general administrative services. f. Negotiating with suppliers and service contract to ensure they meets the highest standards. g. Facilitate work flow, on call for related issues and advising people on energy efficiency issues.

Human ResourceFull Time

• Job Details:a. Responsible for: Recruitment, employee relations and services, Performance Review, Training & Development. b. Coordinate health fairs to promote employee wellness. c. Newly-hired orientation program to include HR information and company resources. d. Employee Relations & Services. Analyzing Logistical problems and producing new solutions. e. Work with C.S to achieve the work forecast as per customer needs. f. Ensure efficient utilization of facility maintenance staff. g. Conduct and document regular facilities inspections for security and reception. h. Ensure compliance with health and safety standards and company codes. i. Coordinate Intra-office moves ensuring that the building meets the health and safety standards. j. Plan and manage facility central services such as reception, security, cleaning, catering and parking