Basic Info

John Anis

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior talent acquisition specialist at Smart Furniture

Experience Details

Senior talent acquisition specialist

Human Resources

Experienced (Non-Manager)

N/A


Company Details

Smart Furniture

Egypt

More than 1000 employees

Furniture

www.smartfurnitureonline.com

Jan 2016 to present (2 years)
Recruitment specialist at El-Amir Group

Experience Details

Recruitment specialist

Human Resources

Experienced (Non-Manager)

N/A


Company Details

El-Amir Group

Cairo, Egypt

More than 1000 employees

FMCG

N/A

Jun 2015 to Dec 2015 (6 months)
Recruitment specialist at ECCO. outsourcing for Recruitment and training

Experience Details

Recruitment specialist

Human Resources

Experienced (Non-Manager)

N/A


Company Details

ECCO. outsourcing for Recruitment and training

Cairo, Egypt

501-1000 employees

Consumer Services

N/A

Apr 2014 to Jun 2015 (1 year 2 months)
Customer Service Call Center specialist at Orange

Experience Details

Customer Service Call Center specialist

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Orange

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jan 2014 to Apr 2014 (3 months)
Customer Service Call Center specialist at Vodafone Egypt

Experience Details

Customer Service Call Center specialist

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone Egypt

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2012 to Jan 2014 (1 year 7 months)
Insurance Co-ordinator at Dahab Specialized Hospital DSH

Experience Details

Insurance Co-ordinator

Administration

Entry Level

N/A


Company Details

Dahab Specialized Hospital DSH

South Sinai, Egypt

51-100 employees

Healthcare and Medical Services

N/A

Apr 2012 to Jun 2012 (2 months)

Achievements


I established the recruitment process, implemented IQ., English, and technical testing system. updated the JD. of the whole company. Managed the training plan of 2017 successfully during the bad financial situation. Studying applying the 360 degree performance appraisal system at 2018.


Getting the job itself was an achievement for me. Because it was my first step in the Human Resources field. Plus some operational achievements like implementing applying for the jobs through Google form. Start internal vacancies to promote team leaders and some other jobs.


I have spent short duration at Orange. So, I did not achieve something new.


I achieved the best agent 3 times, because of my ability to handle very aggressive customers. which gave me the opportunity to be recommended to be promoted to the premium customers call center team.


I was my first job, and I was very confused. So, dealing with unknown staff and environment was an achievement for this stage of my professional life.


Education

Technical Diploma in Human Resources Management

Education Details

Technical Diploma

Human Resources Management

The American University in Cairo (AUC), Egypt

B / Very Good / 75 - 85%

N/A

N/A

The American University in Cairo (AUC)
2014 - 2015
Bachelor's Degree in English Commerce

Education Details

Bachelor's Degree

English Commerce

Tanta University, Egypt

C / Good / 65 - 75%

N/A

N/A

Tanta University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El-Mehalla Secondary School for boys

Egypt

2007

Not specified

N/A

El-Mehalla Secondary School for boys
2007

Certifications

Certificate details

Human Resources Management foundation certificate

Dec 2014

N/A

N/A

N/A

The American University in Cairo (AUC)

N/A

Certificate details

Human Resources Management Career certificate

May 2015

N/A

N/A

N/A

American University in Cairo (AUC)

N/A

Training and Courses

Training/Course Details

Shift leader

Jul 2009

Gas station

N/A

Jobseeker photo

Profile Skills and Keywords

AdministrationAdobe PhotoshopAnalyticalArabicCampingConsumer ServicesCookingCustomer ServiceCustomer Service Call Center SpecialistDealing With PeopleDrivingEnglishEnglish CommerceFMCGFurnitureHard WorkerHealthcare And Medical ServicesHuman ResourcesHuman Resources ManagementHuman Resources Management Career CertificateHuman Resources Management Foundation CertificateInsurance Co-ordinatorListening MusicMicrosoft OfficePlaying TennisProblem SolverRecruitment SpecialistSenior Talent Acquisition SpecialistShift LeaderSupportSupportiveTeam PlayerTelecommunicationsWriting

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: Medium

:

1-3 years

Human Resources

Human Resources

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Hard worker, Problem Solver, Team Player, Supportive

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