John Fares Youssef

NOC Project Manager, Huawei Technologies Co., Orange Egypt Project.Full Time

• Job Details:Managing nearly 50 Engineers handling Orange project Operation management in 4 different teams. • Establishing teams from budget allocation, subcontractor’s negotiation, choosing staff and setting processes. • Handling Project Tenders and negotiations, highlighting risks and managing them. • Interviews and hiring the team within project requirements and budget. • Establishing the process, shifts, tasks for the new team. • Start the LTE Launch in Egypt with challenging target of 450 sites in 3 months. • Start first virtual Packet core based on Red Hat (vEPC) in Orange group all over the world. • Reporting the progress and follow up for the target achievement. • Managing technical projects from the start to the closure, by follow the progress, modify time plans and clear any problem prevent executing the project. • Handling the penalties and try to reduce the risks of mistakes. • Manage the Resources between the outsourced, subcontractors and local staff, manage the budget of the subcontractor and control the expenses of the team.

wireless team leader; dispatch managerFull Time

• Job Details: In addition to the main tasks as BO office and integration Team Leader additional tasks have been added.  In my current tasks I manage nearly 40 Engineers in 3 different teams.  Establishing Team from 15 Engineers responsible for Network monitoring and alarm dispatching to the Field maintenance teams.  Interviews and hiring the team within project requirements and budget.  Establishing the process, shifts, tasks for the new team.  Alarm Network monitoring and escalation for Down Sites.  Follow up with Field Maintenance to resolve down sites within SLA.  Automating normal tasks for the new team to enhance the performance.  Start the LTE project with challenging target of 450 sites in 3 months.  Support in the initial site creation and first phase problems handling in the launch.  Support in creating the Launch team, finalizing the templates for creation and check.  Communicate different teams for the Launch of the LTE project.  Support marketing team in technical solutions for the launch of LTE with new solutions.  Supporting ROT team to finalize the HW target during launch  Reporting the progress and follow up for the target achievement

wireless team leaderFull Time

• Job Details: Managing Team from 20 Engineers responsible for Back office, integration, audit tasks.  Supervises all activities of Back Office engineers for both 2G/3G activities and assigns duties as needed as per workload requirements covering 24 hours, 7 days’ support.  Manage all operation tasks over Orange network supported by Huawei Team.  Manages technical improvement plans in order to enhance technical level capabilities for all team members.  Prepare the needed process for all major actions in order to insure proper solution and keep network performance level.  Follow up all Back Office daily activities and make sure that it is following customer process and requirements.  Prepare periodically network audit to clear any configuration mistakes and enhance network quality.  Guide and provide the needed advice for any critical or major problem till ensuring problem resolution.  Manage the Resources between the outsourced, subcontractors and local staff.  Manage the budget of the subcontractor and control the expenses of the team.  Communicate various teams supporting them to achieve their targets and goals.  Provide technical support for the Marketing team and support in new products.  Implementing new initiatives.  Praise team members and creates a positive working environment  Distribute the different required tasks upon the engineers and manage the work load.  Managing technical projects from the start to the closure, by follow the progress, modify time plans and clear any problem prevent executing the project.