john youssef kamal

Senior Account ManagerFull Time

Key Account ManagerFull Time

• Job Details:- Developing a solid and trusting relationship between major key clients and the company. - Resolving key client issues and complaints. - Developing a complete understanding of key account needs. - Anticipating key account changes and improvements. - Managing communications between key clients and internal teams. - Managing account team assigned to each client. - Strategic planning to improve client results. - Establishing a timeline of performance. - Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs to be met. - Collaborating with the sales team to maximize profit by up-selling or cross-selling. - Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training. - Meeting all client needs and deliverables according to proposed timelines. - Analyzing client data to provide customer relationship management.

Digital Account ManagerFull Time

• Job Details:-Build and maintain strong, long-lasting - customer relationships. -Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors. -Ensure the timely and successful delivery of our solutions according to customer needs and objectives. -Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. improvement to exceed sales quotas. -Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts). -Prepare reports on account status. -Assist with high severity requests or issue escalations as needed. -Creating marketing strategy and competitor analysis