John Zekry Ghally

Customer Care CoordinatorFull Time

• Job Details:Communicate with customers via phone, email, and chat Provide knowledgeable answers to questions about product, pricing, and availability Work with internal departments to meet customer's needs Provide answers and clues to the customer inquiries

Packaging Safety and Compliance InternInternship

• Job Details:- Communicated with different Nestle Suppliers to support them issuing Declaration of Compliance (DOC) for all packaging materials. - Reviewed DOC for all packaging material and made sure that it complies within Nestle Standards. - Performed Suppliers Visit Along with my supervisors and delivered a presentation for Packaging safety and compliance training. - Worked on the Pallet utilization project and managed to improve it reaching 95% area utilization. - Gained lots of knowledge in packaging development and packaging technologies

study of the U.S. institutive for student program (SUSI) internInternship

• Job Details:- Expand understanding of different religious traditions and foster appreciation for the strength and complexities of a religiously pluralist society. - Prepared an action plan and present it in front of 10 different ambassadors from 10 different countries. - Participating in a campaign where we helped in preparing and serving food to several homeless people. - Learn and grow through significant engagement with American citizens of diverse backgrounds and interests.