Basic Info

Engy aly

10 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical support at Teleperformance

Experience Details

Technical support

Customer Service/Support

Entry Level

Samsung UK technical support agent


Company Details

Teleperformance

Cairo, Egypt

More then 1000 employees

Telecommunications

N/A

Dec 2014 to present (2 years)
Customer service representative at Western union uk&ierland;

Experience Details

Customer service representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Western union uk&ierland; (multinational)

Cairo, Egypt

More than 1000 employees

Accounting and Auditing Services

N/A

Apr 2015 to Jul 2016 (1 year 3 months)
Customer service agent at A subdealer office of showtime.art & orbit

Experience Details

Customer service agent

Marketing/PR/Advertising , Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

A subdealer office of showtime.art & orbit

Cairo, Egypt

1-10 employees

Marketing and Advertising

N/A

Jan 2000 to Jan 2011 (11 years)
Call center at Millenium

Experience Details

Call center

Customer Service/Support

Entry Level

N/A


Company Details

Millenium

Egypt

N/A

Marketing and Advertising

N/A

Jan 2000 to Jan 2005 (5 years)

Education

BSH in commerce and business adminstration

Education Details

BSH

commerce and business adminstration

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
1995 - 1999
High School - IGCSE

High School Details

IGCSE

AlAmal language school

Egypt

1994

Not specified

before igcse i was study at lycee bab ellouq from kinder garden to preparatory and after that i had igcse

AlAmal language school
1994

Certifications

english course
Jan 2014

Certificate details

english course

Jan 2014

N/A

N/A

N/A

berlitz

N/A

Training and Courses

Training/Course Details

english course

Mar 2014

connversation

N/A

This profile is fresh!
Last update 9 days ago.

Jobseeker photo

Profile Skills and Keywords

Accounting And Auditing ServicesArabicCall CenterCommerce And Business AdminstrationCommunicatorCustomer ServiceCustomer Service AgentCustomer Service RepresentativeEnglishEnglish CourseFrenchMarketingMarketing And AdvertisingMicrosoft ExcelMicrosoft WordNegotiatorOrganizerPresenterReading Watching English Movies Socialize JogingSocialSupportTechnical SupportTelecommunicationsWestern Union Uk&ierland;

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

French

French

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Intermediate

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

call center

call center

: Intermediate

: High

:

More than 7 years

Key Skills

Communicator, Negotiator, Presenter, Organizer, Social

Online Presence

■facebook.com/joejoe.ahmed

Like engy`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Engy's full profile and find more great talent and professionals to join your team.