Sara Mahmoud Radwan
friendly , sociable , good communication
Maadi, Cairo, EgyptWork Experience
customer serviceFull Time
national bank of egypt
Sep 2016 - Present -8 yrs, 9 months
Egypt , Cairo
- Job Details:a) Serves customers by providing products, service information and resolving problems. b) Attracts potential customers by answering products and service questions, suggesting information about other products and service. c) Opens customers’ accounts and related products (certificates – deposits – loans – credit and debit cards etc.)
Financial AnalystFull Time
- Job Details:• Financial data analyst At World'vest Base Inc. (WVB), June 2016 till present Job Description: a) Collection of financial data of a Canadian companies from different sources b) Sorting of data to be ready for analysis c) Issuance of company financial report
customer serviceInternship
Egypt , Cairo
- Job Details:customer service employee can solve the customer problems like : late of loans , cards that not activate , cards recieving , and he can also offer bank services like : certificates with high ineterst for the customer ,and other services.
Education
Bachelor's Degree in Accounting
Ain Shams University (ASU)Jan 2011 - Jan 2015 - 4 yr
High School - Thanaweya Amma
el shiekha fatma language schoolJan 2011
Achievements
• Customer Service Officer at National Bank of Egypt (NBE) (September 2016 – September 2017) a) Handling all clients’ inquires such as account balances, transaction details, statements and internet services, etc. b) Referring clients to appropriate banking services. c) Solving clients’ problems regarding banking matters and identifying their needs. d) Helping clients in submitting their applications. e) Rendering Information regarding bank accounts, products and services. f) Attracting potential clients by answering customers’ inquires and promoting banking products and services. g) Opening and closing clients’ accounts and other related products such as Certificates, Deposits, Home, Car • Financial Data Analyst at World's Vest Base Inc. (WVB) (June 2016 – August 2016) a) Collecting financial data of Canadian companies from different certified resources. b) Sorting the data to be ready for analysis. c) Preparing financial reports. -My Activities in school as Leader
Skills
Languages
Arabic
FluentEnglish
FluentFrench
Intermediate
Training & Certifications
digital marketing challenger
udacity·2021Bussines communication skills
online·2017customer service
QNB bank·2014QNB Training
Qatar National Bank·2014icdl
2010