Jobby Jolly

Info Security Specialist

• Job Details:Managed the forests and domains in Active Directory for both internal and external domain name systems, and worked with tools such as Micetro by Men & Mice and Infoblox for managing DNS. Maintained system cybersecurity through tools such as Remote Server Administration Tools (RSAT). Managed LDAP/LDAPS integration with AD. Managed Group Policy Objects (GPO) across a complex, multiple-domain network environment that adheres to company regulations and guidelines. Coordinated with external vendors for the installation and maintenance of security solutions (such as Duo, Cayosoft, GroupID, and Silverfort). Assisted engineers in troubleshooting computing issues, worked on incidents and service requests based on AD, DNS, server, and application access on tools like ServiceNow and Symphony Summit. Performed weekly or monthly domain controller health checks, and monitored the machines with tools like AppDynamics, SolarWinds, Site24x7, and PowerShell.

Systems Engineer

• Job Details:Managed Active Directory for user accounts, groups, and computer objects and provided appropriate permissions and configured account lockout policies to ensure secure access control over user accounts. Implemented the disaster recovery plan for business continuity, the domain controllers. Managed the Duo tool for multi-factor authentication (MFA) for user access on servers. Provided technical assistance to end users on Active Directory-related queries or incidents, and assisted in troubleshooting network connectivity issues related to DNS, DHCP, and TCP/IP configuration. Monitored replication status between domain controllers, and performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems. Implemented policies, procedures and best practices to safeguard and protect data, reports, and access.