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John Nabil Kamel

retail and indoor sales for electronics

Nasr City, Cairo, Egypt

Work Experience

  • Store ManagerFull Time

    Apple Mini Store (iCare)

    Dec 2012 - Present -12 yrs, 6 months

    Egypt , Cairo

    • Job Details:• Complete store operational requirements by scheduling and assigning employees with tasks. • Maintain store staff by recruiting, selecting, orienting, and training employees. • Achieve financial objectives by preparing an annual budget. • Identify current and future customer requirements. • Ensure availability of merchandise and service and maintain inventories.
  • Sales SupervisorFull Time

    iSpot Apple Premium Reseller

    Feb 2010 - Feb 2012 -2 yrs

    Egypt , Cairo

    • Job Details: Demonstrate in-store products. • Communication responsibility of a retail in-store. • Analyzing retail sales merchandising. • Prepare promotions for upraising retail sales. • Prepare sales slips or sales contracts. • Quick fix in-store on software service support. • Inventory stock and requisition new stock.
  • Help DeskFull Time

    Best Buy Apple Authorized Reseller

    Jan 2007 - Jan 2009 -2 yrs

    Egypt , Cairo

    • Job Details:• Responsible for repair Apple products. • Responsible for obtaining quotes for parts, service equipment. • Install approved software releases, system objects and upgrades. • Participate in continued education of all Apple products and services.
  • Customer ServiceFull Time

    BTC Baghdad, Panasonic

    Feb 2006 - Feb 2007 -1 yr

    Egypt , Cairo

    • Job Details:• Attract potential customers by answering product & service questions - suggesting information about other products and services. • Opens customer accounts by recording account information. • Maintain customer records by updating account information. • Resolve Panasonic communication products, and Apple related accessories via quick fix procedures.
  • Education

    • B.Sc. of Engineering in Electronics

      The Higher Institute of Engineering

      Jan 2001 - Jan 2005 - 4 yr

    Skills

    • Retail
    • Apple Products
    • Customer Service
    • Sales Training

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Apple Sales Training – Apple Product Professional Certificate 2011, 2012

      Apple Sales Training – Apple Product Professional Certificate 2011, 2012·2010
    • NTI & ZTE Egypt – Fundamentals of cellular communication and CDMA standards, ZTE CDMA products series practice.

      NTI & ZTE Egypt – Fundamentals of cellular communication and CDMA standards, ZTE CDMA products series practice.·2010
    • Cadence Certificate – VLSI based communication application design.

      Cadence Certificate – VLSI based communication application design.·2010
    • ICT Reverse Engineering – PCAD introduction to PCB designs, SMD soldering and disordering.

      ICT Reverse Engineering – PCAD introduction to PCB designs, SMD soldering and disordering.·2010
    • Telecom Egypt – TDM & FDM multiplexers, Automatic Telegraph Center Networks.

      Telecom Egypt – TDM & FDM multiplexers, Automatic Telegraph Center Networks.·2010
    • Panasonic Electronics Inc. – PBX, GSM, CCVE, ISDN, Fax, F.Alarm, S. System, and Comp.NET.

      Panasonic Electronics Inc. – PBX, GSM, CCVE, ISDN, Fax, F.Alarm, S. System, and Comp.NET.·2010
    • Benha for Electronic Industries – Through hole soldering and disordering instrument, introduction on TV, and fabrication of PCB.

      Benha for Electronic Industries – Through hole soldering and disordering instrument, introduction on TV, and fabrication of PCB.·2009
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