
John Nabil Kamel
retail and indoor sales for electronics
Nasr City, Cairo, EgyptWork Experience
Store ManagerFull Time
Apple Mini Store (iCare)
Dec 2012 - Present -12 yrs, 6 months
Egypt , Cairo
- Job Details:• Complete store operational requirements by scheduling and assigning employees with tasks. • Maintain store staff by recruiting, selecting, orienting, and training employees. • Achieve financial objectives by preparing an annual budget. • Identify current and future customer requirements. • Ensure availability of merchandise and service and maintain inventories.
Sales SupervisorFull Time
iSpot Apple Premium Reseller
Feb 2010 - Feb 2012 -2 yrs
Egypt , Cairo
- Job Details: Demonstrate in-store products. • Communication responsibility of a retail in-store. • Analyzing retail sales merchandising. • Prepare promotions for upraising retail sales. • Prepare sales slips or sales contracts. • Quick fix in-store on software service support. • Inventory stock and requisition new stock.
Help DeskFull Time
Best Buy Apple Authorized Reseller
Jan 2007 - Jan 2009 -2 yrs
Egypt , Cairo
- Job Details:• Responsible for repair Apple products. • Responsible for obtaining quotes for parts, service equipment. • Install approved software releases, system objects and upgrades. • Participate in continued education of all Apple products and services.
Customer ServiceFull Time
BTC Baghdad, Panasonic
Feb 2006 - Feb 2007 -1 yr
Egypt , Cairo
- Job Details:• Attract potential customers by answering product & service questions - suggesting information about other products and services. • Opens customer accounts by recording account information. • Maintain customer records by updating account information. • Resolve Panasonic communication products, and Apple related accessories via quick fix procedures.
Education
B.Sc. of Engineering in Electronics
The Higher Institute of EngineeringJan 2001 - Jan 2005 - 4 yr
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Apple Sales Training – Apple Product Professional Certificate 2011, 2012
Apple Sales Training – Apple Product Professional Certificate 2011, 2012·2010NTI & ZTE Egypt – Fundamentals of cellular communication and CDMA standards, ZTE CDMA products series practice.
NTI & ZTE Egypt – Fundamentals of cellular communication and CDMA standards, ZTE CDMA products series practice.·2010Cadence Certificate – VLSI based communication application design.
Cadence Certificate – VLSI based communication application design.·2010ICT Reverse Engineering – PCAD introduction to PCB designs, SMD soldering and disordering.
ICT Reverse Engineering – PCAD introduction to PCB designs, SMD soldering and disordering.·2010Telecom Egypt – TDM & FDM multiplexers, Automatic Telegraph Center Networks.
Telecom Egypt – TDM & FDM multiplexers, Automatic Telegraph Center Networks.·2010Panasonic Electronics Inc. – PBX, GSM, CCVE, ISDN, Fax, F.Alarm, S. System, and Comp.NET.
Panasonic Electronics Inc. – PBX, GSM, CCVE, ISDN, Fax, F.Alarm, S. System, and Comp.NET.·2010Benha for Electronic Industries – Through hole soldering and disordering instrument, introduction on TV, and fabrication of PCB.
Benha for Electronic Industries – Through hole soldering and disordering instrument, introduction on TV, and fabrication of PCB.·2009