
Mansour Salim Abo Bakr
Make a Personal Difference
Shorouk City, Cairo, EgyptWork Experience
Senior Business Development Account ManagerFull Time
Knowledge® Consulting and Talent Development
May 2016 - Oct 2017 -1 yr, 5 months
Egypt , Cairo
- Job Details:o Updating full accounts information on account profile on monthly basis. o Preparing accounts plans and schedules to identify specific targets. o Achieving monthly targets and acquiring new corporate accounts. o Building relationship with clients in order to start sales process. o Updating customers on spot with all new offers and special promotion. o Resolving customer concerns & complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. o Providing training, support, guidance and solutions to the team. o Ensuring proper internal and interdepartmental communication.
Senior Relationship ManagerFull Time
Jobzella
Aug 2014 - Dec 2015 -1 yr, 3 months
Egypt , Cairo
- Job Details:• Prepared clients needs and plans to identify specific targets & achieving monthly targets. • Acquired new clients. • Built relationship with existing clients. • Participated in marketing events such as employments fairs & educational events. • Updated customers on spot with all new offers and special promotion. • Identified and resolved client concerns. • Resolved customer complaints by investigating problems, developing solutions, preparing reports & making recommendations to management.
Education
Bachelor's Degree in Accounting
Cairo University (CU)Jan 2001 - Jan 2005 - 4 yr
Skills
- MS Office
- Customer Support
- Communication skills
- English
- B2B
- Business developer
- Customer Satisfaction
- Team management
- sales skills
- Indoor Sales
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Languages
English
FluentArabic
FluentFrench
Beginner
Training & Certifications
Qualified Professional Trainer
Mentarcise·2017Sales Management
Knowledge® Consulting and Talent Development·2016Anti-bribery E-Training
Vodafone Egypt·2014Negotiation Skills
Vodafone Academy·2014Professional Business Writing
Vodafone Academy·2014Recommend The Best
Vodafone Egypt·2011Creating Lifetime Raving Fans
Vodafone Egypt·2010Sales Diploma
Canadian Training Center Of Human Development·2009BBSA Program
Future Generation Foundation (FGF)·2006