Gamal Aly

Account Advisor at Raya contact center

Dar Alsalam, Cairo, Egypt
  • Technical Support
  • Microsoft Office

Work Experience

Quality Assurance SpecialistFull Time

talabat

July 2017 - Present • 6 yrs, 9 months

Account AdvisorFull Time

Raya contact center

May 2015 - Present • 8 yrs, 11 months

Education

  • Languages and translation in English

    Cairo Higher Institute for Languages, Simultaneous Translation and Administrative SciencesJan 2009 to Jan 2013 · 4 Years

  • High School - Thanaweya Amma

    El malek el saleh Jan 2009

Skills

Tools and Fields of Expertise

  • Technical Support
  • Microsoft Office

Languages

  • English

    Fluent

  • Arabic

    Fluent

Training & Certifications

  • ISO 9001:2015 Quality Management System Auditor

    Udemy·2019

  • Lean Six Sigma Yellow Belt Certification

    Udemy·2019

  • HRM

    HRCI·2016

  • Mini T.O.T

    Resala charity·2013

  • Time management

    Resala charity·2012

  • Leadership

    Resala charity·2011

  • Soft skills

    Resala charity·2011
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