Basic Info
Gamal Ahmed
1 year
Cairo, Egypt
Bachelor's Degree
Entry level
Work Experience
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Account Advisor at Raya contact center
Experience DetailsAccount Advisor Customer Service/Support Entry Level
Answer the cst inquires through the phone and make follow ups for cst complaint Company DetailsRaya contact center (multinational) Cairo, Egypt More than 1000 employees Consumer Services N/A
May 2015 to present (2 years 2 months)
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Education
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Languages and translation in English
Education DetailsLanguages and translation English Cairo Higher Institute for Languages, Simultaneous Translation and Administrative Sciences, Egypt C / Good / 65 - 75% N/A N/A Cairo Higher Institute for Languages, Simultaneous Translation and Administrative Sciences
2009 - 2013
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High School - Thanaweya Amma
High School DetailsThanaweya Amma El malek el saleh Egypt 2009 B / Very Good / 75 - 85% N/A El malek el saleh
2009
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Certifications
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HRM
Jun 2016
Certificate detailsHRM Jun 2016 N/A N/A N/A HRCI
this certificate fot Human Resources Management with 30 credit hours |
Training and Courses
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Soft skills at Resala charity
Mar 2011
Training/Course DetailsSoft skills Mar 2011 Resala charity N/A |
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Leadership at Resala charity
Jul 2011
Training/Course DetailsLeadership Jul 2011 Resala charity N/A |
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Time management at Resala charity
Feb 2012
Training/Course DetailsTime management Feb 2012 Resala charity N/A |
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Mini T.O.T at Resala charity
Jun 2013
Training/Course DetailsMini T.O.T Jun 2013 Resala charity N/A |
Last update more than 2 months ago.
Profile Skills and Keywords
Account AdvisorAnalyticalArabicBurgerConsumer ServicesCustomer ServiceCustomer-orientedEnglishHRMLeaderLeadershipMicrosoft OfficeMini T.O.TRaya Contact CenterSoft SkillsSupportSupportiveTeam PlayerTechnical SupportTime ManagementSelf-assesed Skills
Key Skills
Analytical, Leader, Customer-oriented, Team Player, SupportiveOnline Presence
