Jihan Albalushi

Passenger Operations Coordinator & Customer Service

• Job Details:Coordinated passenger logistics and baggage operations across multiple airlines, ensuring timely boarding and compliant documentation. Liaised between ground handling teams and logistics departments to improve turnaround time and baggage accuracy. Recorded daily service metrics for operational audits and compliance checks. Provided multilingual support and solutions for passenger inquiries, contributing to airline satisfaction ratings.

Sales & Logistics Support Associate

• Job Details:Delivered exceptional customer service while tracking inventory and assisting with product logistics. Managed stockroom organization and ensured product availability aligned with logistics schedules. Supported store-level data collection and reporting to improve procurement and sales planning.

Logistics & Procurement Intern

• Job Details:Supported procurement operations, including vendor evaluation, purchase order creation, and delivery tracking. Operated IVMS to monitor vehicle movement, compliance, and field logistics. Gained practical experience in administrative documentation and material management.