profile-img

Jerwie Llaguno Escabillas

Bank Teller with administration backgrou

Dubai, United Arab Emirates

Work Experience

  • Bank TellerFull Time

    Emirates NBD Bank

    Mar 2013 - Dec 2016 -3 yrs, 9 months

    Egypt , Cairo

    • Job Details:• Accepts and processes cash and check deposits, verify amounts and check the accuracy of the deposit slips • Processes withdrawal from account against foreign currencies • Buys/Sells foreign currencies • Updates the currency rate board on daily basis to display prevailing buying/selling foreign currency rates • Facilitates credit card cash advances • Meets customers, understand their needs and provide services related to Demand drafts, Telegraphic transfers, Returned outward Clearing. • Processes inter-account transfers with bank’s guidelines and procedures • Processes bills/cheques for collection(inward & outward), Posts Inward and Outward Clearing Cheques in Dirhams • Prints outward clearing summary • Balances currencies, coins and checks in cash drawer at the end of shifts • Provides politeness, courteousness, quick & error free service to all level of clients
  • Teller/Customer ServiceFull Time

    Wallstreet Exchange

    Jul 2007 - Jan 2013 -5 yrs, 6 months

    United Arab Emirates , Dubai

    • Job Details:• Exposed to large volume of cash handling • Handles Foreign Currency, Remittances and other customer transactions as assigned by the Branch Manager • Buys/sells Foreign Currency • Facilitates Visa and MasterCard Cash Advances • Processes Western Union, Instant Cash both Sending and Receiving • Reports any anomalies such as Shortages/Overages to Superior immediately • Attending to customer inquiries and complaints
  • Cashier/Customer Service RepFull Time

    Al Fardan Exchange

    Dec 2006 - Jul 2007 -7 months

    United Arab Emirates , Dubai

    • Job Details:• Enters customer data in file in order to facilitate the job and have quick access for the customer database • Receives cash payment and balances cash at the end of the day • Makes inquiries for remittance forwarded, as per requirements • Prints remittance daily report, remittance daily mail report and daily remittance sending messages • Attends the customer inquiries as per the need and requirements • Attends to the customer requirements in making Demand Drafts, Telex Transfer etc. • Develops positive relationship with culturally diversified customers
  • Accounts Assistant/TellerFull Time

    Bank of Cebu

    Aug 2004 - Sep 2006 -2 yrs, 1 month

    Philippines , Cebu City

    • Job Details:• Generates monthly General & Subsidiary Ledger and the required monthly and quarterly accounting reports • Prepares entry tickets for the days transactions based on source documents • Prepares monthly/quarterly returns on withholding taxes • Undertakes the preparation of the financial highlights, Statement of Condition and Earnings and Expenses • Prepares debit/credit tickets for transactions generated by the system o Return Checks and Other Cash items (RCOCI) o Unfunded/Returned Checks o Charges for account falling below ADB o Dormant Account • Examines deposit/withdrawal slips, debit/credit tickets and determine their validity for posting from teller • Reconciles computer reports versus source documents to ascertain completeness, undertakes thorough checking of all entries in computer print-out versus transaction media • Runs-up all source documents generated by the Teller at the end of day • Accepts and processes cash and cheque deposits to various clients • Pays encashment and withdrawals after verifying the signatures, amount in words and figures correct and that account has sufficient fund. • Accepts payments for utility bills • Validates checks for endorsements and to verify other information such as dates, bank names, identification of the person receiving payments and legality of the documents • Entertains client’s inquiries on balances, deposits and others • Balances daily transactions
  • Education

    • BS. Commerce in Management Accounting

      University of Cebu

      Jan 1997 - Jan 2002 - 5 yr

    • High School - Other

      Ramon Duterte Memorial National High School

      Jan 1997 

    Skills

    • Internet
    • Microsoft Outlook
    • Customer Service
    • Banking
    • Microsoft Word
    • Microsoft Excel
    • Administration
    • Accounting

    Languages

    • English

      Fluent

    Training & Certifications

    • Business Correspondence

      ENBD Learning & Development·2015
    • ENBD GEM Awardee

      2014
    Share this Profile