JD

jenny dalanon

Advisor I, Customer Service at Concentrix CVG Philippines, Inc.

United Arab Emirates

Work Experience

  • Advisor I, Customer Service

    Concentrix CVG Philippines, Inc.

    May 2024 - Present -1 yr

    Philippines

    • Job Details:Handling customer inquiries, complaints, and support requests via phone. Connect customer to the appropriate department to solve their issue.
  • Maintenance Planning Officer and Technical Records - OJT

    Asian Air Safari International, Inc.

    May 2022 - May 2025 -3 yrs

    Philippines

    • Job Details:Developing maintenance schedules, tracking flight hours/cycles, coordinating maintenance activities, monitoring component life limits, ensuring compliance with ADS and service bulletins, maintaining aircraft logbooks, recording maintenance actions, documenting AD and SB compliance, archiving work orders and invoices, tracking life-limited and serialized parts, ensuring record integrity.
  • Administrative Assistant / Front Desk Receptionist

    Municipality of Cabuyao City

    May 2019 - May 2022 -3 yrs

    Philippines

    • Job Details:Creates a welcoming and professional atmosphere by greeting visitors, answering inquiries, and directing calls promptly and courteously. Schedule meetings and appointments and managing executive calendars. Maintaining organized electronic and paper filling systems.
  • Education

    • Bachelor's Degree in Aeronautical Engineering

      FEATI University Inc.

      Jan 2019 - Jan 2023 - 4 yr

    Skills

    View More

    Languages

    • English

      Fluent
    Share this Profile