profile-img

jawad daher

IT Project Manager / Scrum Master at SpiraleTek Software Solutions

Abu Dhabi, United Arab Emirates

Work Experience

  • IT Project Manager / Scrum MasterFull Time

    SpiraleTek Software Solutions

    Jan 2016 - Present -9 yrs, 6 months

    Lebanon , Jbail

    • Job Details:Main tasks and responsibilities: • Develops requirements, outlines, budgets, and schedulers for information technology projects. • Collects all functional and non functional requirements of projects • Project Planning using MS Project • Identifies all stakeholders to ensure success of projects • Oversees all phases of project from conception to completion. • Coordinates between Clients and Technical Teams • Data analysis • Ensures projects requirements documentation • Writes RFQs and RFPs, as well as agreements for products to be sold. • Reports directly to the Managing Director • Ensures High level agility environment using SCRUM and Agile technologies for IT software projects • Monitors Software Development and Design • Builds communication strategies among team members • Writes guidelines and keeps track of Lessons learned • Manages Quality Assurance and Testing Process of all IT projects prior delivery • Implements loyalty programs for existing clients to ensure agreement renewal • Negotiates agreements with suppliers and clients (pharma companies, hospitals, doctors) • Writes guidelines for all processes in sales, marketing, closing deals, gathering requirements, execution, delivery, billing and money collection. Some Projects: • Leading the Digital Transformation from A-Z of Advanced Eye Care Hospital (Custom Software Implementation, Archiving of patient records, Installation, training, Quality assurance) • Leading more than 173 Social Media campaigns from different industries around the world • Leading many digital transformation projects for various clinics and medical centers • Leading the implementation of many websites for multiple clients from different industries
  • IT Project Manager / Mobile DeveloperFull Time

    CCM Group - Consultancy Communication and Marketing

    Jul 2013 - Dec 2015 -2 yrs, 5 months

    Greece , Marousi

    • Job Details:Main tasks and responsibilities: • Managed team of consultants, developers, and analysts and quality assurance personnel. • Ensured projects are completed within budget and on time. • Followed PMI standards in managing IT projects • Performed Data Analytics • Developed work-breakdown structures. 3 • Assembled risk management plans and work effort documents. • Gathered requirements for projects from multinational Pharmaceutical companies • Performed Business Analysis • Negotiated contracts with Vendors and potential/existing clients • Created project documentation. • Provided risk assessments. • Wrote RFQs and RFPs • Manages Quality Assurance and Testing Process of all IT projects prior delivery • Upgraded information security. • Reviewed estimates for projects (Time, cost). • Reported directly to Managing Director. • Prepared proposals to be sent to clients. • Decided on a CRM solution to be implemented at the company and leaded the configuration process, and setting permissions for each user, and trained employees on using CRM • Wrote tasks for quality assurance QA and database cleaning. • Monitored the development of mobile and software being implemented. • Assigned tasks for team members including design, developers, collection of data and rights, and QA. • Wrote the procedures to be followed in the IT department regarding software and mobile app development and IT security. Some Projects: • Leading the Production Web Application implementation • Leading the Recruitment Mobile-Friendly Web Application implementation • Leading BLEDINA native mobile application implementation (iOS and Android) • Leading GENPHARM ASPIRE native mobile application implementation (iOS and Android) • Leading the ERP system securing project • Leading the Database cleaning and unification of data and consistency
  • Contractual IT Project ManagerFreelance / Project

    SpiraleTek Software Solutions

    Jan 2011 - Jul 2013 -2 yrs, 6 months

    Lebanon , Jbail

    • Job Details:Main tasks and responsibilities: • Managed Budget of all projects • Led the Sales team and Design team • Mobile Marketing Expert where I was responsible of bringing high client accounts to work with SpiraleTek using my sales skills, and my good communication skills. • Assigned tasks to Team members (design, development, testing, Installation). • Wrote proposals to be sent to clients • Closed Deals and supported the sales team when needed. • Collected project requirements from clients • Performed business analysis. • Managed the corporate website and the social media accounts of the company • Led the Development team in Native Android using JAVA and Native iOS using Swift • Quality assurance and Control of all projects before delivery and building reports as well as checklist sheet for testing. • Documented the source code being written of active applications Some Projects: • Leading the Implementation of PATIENT PRO clinical software (Top selling clinical software in Lebanon with more than 100 medical doctors using it currently from different specialties)
  • Software Team LeadFull Time

    Lebanese Swiss Bank SAL

    Aug 2009 - Sep 2010 -1 yr, 1 month

    Lebanon , Beirut

    • Job Details:Main Responsibilities: • Implemented Checks printing application that prints check books ready to be sold instantly to bank’s customers. (fully approved by Banque Du Liban) – Have received achievement award for this program from upper management of the Bank. • Implemented of many applications and Back office interfaces to be used in the HR department (Payroll, History of Employees, Employee Registration) • Implemented most of the Debit-Credit Cards ATM procedures, including card requests, modification, deletion, addition of new and supplementary cards…etc. • Wrote simple and complex SQL queries on Oracle 9i and linking those queries with VB6 code • Built Reports using Crystal Reports 8.5, and linking them to VB6 code for applications. • Quality Assurance to ensure the reliability and availability of the programs implemented including extreme testing before delivery. • Representing the LSB bank at Microsoft in BEIRUT for the introduction of a new Windows application for banking, as well as many Banking conferences.
  • Education

    • BS in Computer Science

      Lebanese American University

      Jan 2003 - Jan 2007 - 4 yr

    • High School - International Baccalaureate

      college notre dame du balamand

      Jan 2003 

    Achievements

    PMP certificate PSM certificate

    Skills

    • PMP
    • Project Management
    • Programming
    • Banking
    • Healthcare
    • Software Development
    • Core PHP
    • J2EE
    • iOS developement
    • Swift
    View More

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Fluent

    Training & Certifications

    • ITIL 4 Foundation

      Axelos·2020
    • Professional Scrum Master PSM

      Scrum.org - Home of Scrum·2019
    • PMP

      PMI·2016
    • IT Security & Penetration Testing

      IT Grammar·2015
    • Customer Service

      CCM Consultancy·2015
    • Advanced iOS Programming

      Formatech·2015
    • Behavioral Styles & Communication

      CCM Consultancy·2015
    • Time Manager for MS Outlook

      CCM Consulancy·2015
    • HTML5, JavaScript and CSS3

      Formatech·2015
    • Building Dynamic Websites using PHP

      Formatech·2015
    • iOS Programming

      Formatech·2014
    Share this Profile