
jawad daher
IT Project Manager / Scrum Master at SpiraleTek Software Solutions
Abu Dhabi, United Arab EmiratesWork Experience
IT Project Manager / Scrum MasterFull Time
SpiraleTek Software Solutions
Jan 2016 - Present -9 yrs, 6 months
Lebanon , Jbail
- Job Details:Main tasks and responsibilities: • Develops requirements, outlines, budgets, and schedulers for information technology projects. • Collects all functional and non functional requirements of projects • Project Planning using MS Project • Identifies all stakeholders to ensure success of projects • Oversees all phases of project from conception to completion. • Coordinates between Clients and Technical Teams • Data analysis • Ensures projects requirements documentation • Writes RFQs and RFPs, as well as agreements for products to be sold. • Reports directly to the Managing Director • Ensures High level agility environment using SCRUM and Agile technologies for IT software projects • Monitors Software Development and Design • Builds communication strategies among team members • Writes guidelines and keeps track of Lessons learned • Manages Quality Assurance and Testing Process of all IT projects prior delivery • Implements loyalty programs for existing clients to ensure agreement renewal • Negotiates agreements with suppliers and clients (pharma companies, hospitals, doctors) • Writes guidelines for all processes in sales, marketing, closing deals, gathering requirements, execution, delivery, billing and money collection. Some Projects: • Leading the Digital Transformation from A-Z of Advanced Eye Care Hospital (Custom Software Implementation, Archiving of patient records, Installation, training, Quality assurance) • Leading more than 173 Social Media campaigns from different industries around the world • Leading many digital transformation projects for various clinics and medical centers • Leading the implementation of many websites for multiple clients from different industries
IT Project Manager / Mobile DeveloperFull Time
CCM Group - Consultancy Communication and Marketing
Jul 2013 - Dec 2015 -2 yrs, 5 months
Greece , Marousi
- Job Details:Main tasks and responsibilities: • Managed team of consultants, developers, and analysts and quality assurance personnel. • Ensured projects are completed within budget and on time. • Followed PMI standards in managing IT projects • Performed Data Analytics • Developed work-breakdown structures. 3 • Assembled risk management plans and work effort documents. • Gathered requirements for projects from multinational Pharmaceutical companies • Performed Business Analysis • Negotiated contracts with Vendors and potential/existing clients • Created project documentation. • Provided risk assessments. • Wrote RFQs and RFPs • Manages Quality Assurance and Testing Process of all IT projects prior delivery • Upgraded information security. • Reviewed estimates for projects (Time, cost). • Reported directly to Managing Director. • Prepared proposals to be sent to clients. • Decided on a CRM solution to be implemented at the company and leaded the configuration process, and setting permissions for each user, and trained employees on using CRM • Wrote tasks for quality assurance QA and database cleaning. • Monitored the development of mobile and software being implemented. • Assigned tasks for team members including design, developers, collection of data and rights, and QA. • Wrote the procedures to be followed in the IT department regarding software and mobile app development and IT security. Some Projects: • Leading the Production Web Application implementation • Leading the Recruitment Mobile-Friendly Web Application implementation • Leading BLEDINA native mobile application implementation (iOS and Android) • Leading GENPHARM ASPIRE native mobile application implementation (iOS and Android) • Leading the ERP system securing project • Leading the Database cleaning and unification of data and consistency
Contractual IT Project ManagerFreelance / Project
SpiraleTek Software Solutions
Jan 2011 - Jul 2013 -2 yrs, 6 months
Lebanon , Jbail
- Job Details:Main tasks and responsibilities: • Managed Budget of all projects • Led the Sales team and Design team • Mobile Marketing Expert where I was responsible of bringing high client accounts to work with SpiraleTek using my sales skills, and my good communication skills. • Assigned tasks to Team members (design, development, testing, Installation). • Wrote proposals to be sent to clients • Closed Deals and supported the sales team when needed. • Collected project requirements from clients • Performed business analysis. • Managed the corporate website and the social media accounts of the company • Led the Development team in Native Android using JAVA and Native iOS using Swift • Quality assurance and Control of all projects before delivery and building reports as well as checklist sheet for testing. • Documented the source code being written of active applications Some Projects: • Leading the Implementation of PATIENT PRO clinical software (Top selling clinical software in Lebanon with more than 100 medical doctors using it currently from different specialties)
Software Team LeadFull Time
Lebanese Swiss Bank SAL
Aug 2009 - Sep 2010 -1 yr, 1 month
Lebanon , Beirut
- Job Details:Main Responsibilities: • Implemented Checks printing application that prints check books ready to be sold instantly to bank’s customers. (fully approved by Banque Du Liban) – Have received achievement award for this program from upper management of the Bank. • Implemented of many applications and Back office interfaces to be used in the HR department (Payroll, History of Employees, Employee Registration) • Implemented most of the Debit-Credit Cards ATM procedures, including card requests, modification, deletion, addition of new and supplementary cards…etc. • Wrote simple and complex SQL queries on Oracle 9i and linking those queries with VB6 code • Built Reports using Crystal Reports 8.5, and linking them to VB6 code for applications. • Quality Assurance to ensure the reliability and availability of the programs implemented including extreme testing before delivery. • Representing the LSB bank at Microsoft in BEIRUT for the introduction of a new Windows application for banking, as well as many Banking conferences.
Education
BS in Computer Science
Lebanese American UniversityJan 2003 - Jan 2007 - 4 yr
High School - International Baccalaureate
college notre dame du balamandJan 2003
Achievements
PMP certificate PSM certificate
Skills
- PMP
- Project Management
- Programming
- Banking
- Healthcare
- Software Development
- Core PHP
- J2EE
- iOS developement
- Swift
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Languages
Arabic
FluentEnglish
FluentFrench
Fluent
Training & Certifications
ITIL 4 Foundation
Axelos·2020Professional Scrum Master PSM
Scrum.org - Home of Scrum·2019PMP
PMI·2016IT Security & Penetration Testing
IT Grammar·2015Customer Service
CCM Consultancy·2015Advanced iOS Programming
Formatech·2015Behavioral Styles & Communication
CCM Consultancy·2015Time Manager for MS Outlook
CCM Consulancy·2015HTML5, JavaScript and CSS3
Formatech·2015Building Dynamic Websites using PHP
Formatech·2015iOS Programming
Formatech·2014