Jasmine Sobhy Ahmed

business/operation excellenceFull Time

Quality Assurance Manager/quality internal auditorFull Time

• Job Details:Responsible for all ISO standards implementation, 9001 – 18001 – 14001, policy, processes, procedures, work instructions and records.  Performs internal audits to verify that Operations Records (e.g., Daily Reports, On Time Performance (OTP), Training Files) are in conformance to applicable Standard Operation Procedures (SOP)  Developing solutions for chronic problems in operation, and customer service communication.  Develop plans to achieve established objectives and time schedules.  Organizes, and presents oral and written reports to and for the CEO.  Gathers pertinent facts by researching techniques, methods, and procedures in order to make a thorough analysis  Improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.  Collect, organize, and analyze data to identify root causes, and determine the need for improvement in operation, in the areas of preventable accidents; on-time performance; and customer service complaints.  Monitor Operations regulatory trends (Operations Work rules and SOP’s).  Provide analysis, indicators, and measurements to assure maintaining and improving performances.