
Yasmen Aboelazm Salem
Marketing,Customer servive,adminstration
Smouha, Alexandria, EgyptWork Experience
UK account advisorFull Time
Ecco Vodafone
Sep 2017 - Present -7 yrs, 10 months
Egypt , Alexandria
- Job Details:Build a good Rapport with Clients over the phone. Making outbound calls to sell new services from Vodafone. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle customer and service inquiries. Manage customers' accounts. Follow up on customer interaction.
Office ManagerFull Time
Mosaic Lebanon Real Estate
Jun 2012 - Dec 2015 -3 yrs, 6 months
Egypt , Cairo
- Job Details: • Dealing with all the foreign customers. • Handling all the marketing work. • Supporting all the administration work.
Office ManagerFull Time
Horse Motors
Aug 2009 - Aug 2011 -2 yrs
Egypt , Alexandria
- Job Details:• Handling all administration work. • Dealing with the entire export & import documentary. • Responsible for most of the sales & marketing work.
Secretary and receptionistFull Time
Abu Dhabi National Hotel
Mar 2005 - Nov 2008 -3 yrs, 8 months
United Arab Emirates , Abu Dhabi
- Job Details:• Handling customer enquires & requests in a polite and professional manner. • Dealing with all the daily administration facilities. • Banking the cash deposit and checks from the companies. • Receiving, sending faxes & Emails.
Education
College Diploma in Art & Design
Barnet CollegeJan 2000 - Jan 2001 - 1 Year
Vocational in GNVQ I.T and Art & Design
Barnet CollegeJan 1997 - Jan 2000 - 3 yr
High School - IGCSE
Queen Elizabeth girl schoolJan 1997
Achievements
I have a work experience certificate from St. johns School
Languages
French
FluentEnglish
FluentArabic
Fluent
Training & Certifications
Marketing Timeshare
Hilton Vacation club·2001GNVQ Art & Design
Barnet College·1999