Jaseef K

Subject Matter Expert – Mechanical Engineering / Engineering Maths at Chegg India

Kochi, India

Chegg India

Oct 2022 - Present -2 yrs, 10 months

India

Job Details:Solved advanced mechanical engineering and mathematics problems across subjects like mechanics of materials, fluid mechanics, engineering maths, machine design, and engineering mechanics for a global student base.

Tata Consultancy Services (TCS)

Feb 2022 - Feb 2024 -2 yrs

India

Job Details:Collaborated with cross-functional teams to analyze customer order data from Salesforce (SFDC) using Excel and SQL, identifying trends and improving provisioning workflows. Extracted and validated data from Oracle databases using complex SQL queries to ensure data integrity and streamline service activation processes. Utilized Excel (VLOOKUP, pivot tables, conditional formatting) for reconciliation tasks, SLA tracking, and exception reporting to support operational decisions. Developed internal Power BI dashboards to monitor key performance indicators (KPIs), track provisioning delays, and enhance issue visibility for leadership. Analyzed provisioning failures by interpreting system logs (via WinSCP, PuTTY) and cross-referencing with internal datasets to identify root causes.

Bachelor's Degree in Mechanical Engineering
TKM College of Engineering
Jan 2017 - Jan 2021 - 4 yr
Bachelor's Degree in Data Science & AI
Almabetter
Jan 2024 1 Year 7 Months