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Jasmina Bakr

Management Assistant at K Line Europe GmbH

Heliopolis, Cairo, Egypt

Work Experience

  • Management AssistantFull Time

    K Line Europe GmbH

    Dec 2015 - Present -9 yrs, 6 months

    Egypt , Cairo

    • Job Details:- devising and maintaining data management and filing - arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations - screening phone calls, enquiries and requests, and handling them when appropriate - meeting and greeting visitors at all levels of seniority - organising and maintaining diaries and making appointments - dealing with incoming email, faxes and post, often corresponding on behalf of the manager - carrying out background research and presenting findings - creating documents, briefing papers, reports and presentations - organising and attending meetings and ensuring the manager is well prepared for meetings - liaising with clients, suppliers and other staff - carrying out specific projects and research - responsibility for accounts and budgets - taking on some of the manager's responsibilities and working more closely with management - deputising for the manager, making decisions and delegating work to others in the manager's absence - being involved in decision-making processes
  • German language InstructorFull Time

    DFA

    Apr 2015 - Nov 2015 -7 months

    Egypt , Cairo

    • Job Details:- Grammar lessons - Conversation lessons
  • Mobility Back Office AdvisorFull Time

    Vodafone TSSG (Technology Shared Services Germany)

    Mar 2015 - May 2016 -1 yr, 2 months

    Egypt , Cairo

    • Job Details:- working parallel on 9 tools. (KIAS, SAP, Price plan Tool, Price E-Tool, Simcardtool, SharePoint, MOM, Hotline Database, Client database) - prolong (renew) contracts and send hardware to the customer with tariff change (single & mass) - activation of new numbers with subsidized hardware (single & mass) - import new phone numbers from other providers to VF with subsidized HW (single & mass) - send hardware to the customer subsidized or unsubsidized (single & mass)
  • Senior Account ManagerFull Time

    CiT Point Software Solutions

    Apr 2014 - Mar 2015 -11 months

    Egypt , Cairo

    • Job Details:- resolving German and Austrian - customer outbound calls efficiently - answering customer inquiries via mail - controlling customer order processes - researching event locations - Website / Monkey Testing - Marketing Research
  • Education

    • Management Assistant in --

      WEKA Business Faculty

      Jan 2017 - Jan 2018 - 1 Year

    • Trade & Commerce in --

      AKAD - Faculty of Trade

      Jan 2009 - Jan 2011 - 2 yr

    • High School - Thanaweya Amma

      Heinrich-Mann

      Jan 2002 

    Achievements

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    Languages

    • German

      Fluent
    • English

      Advanced
    • Arabic

      Intermediate

    Training & Certifications

    • ---

      ----·2016
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