
Jasmina Bakr
Management Assistant at K Line Europe GmbH
Heliopolis, Cairo, EgyptWork Experience
Management AssistantFull Time
K Line Europe GmbH
Dec 2015 - Present -9 yrs, 6 months
Egypt , Cairo
- Job Details:- devising and maintaining data management and filing - arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations - screening phone calls, enquiries and requests, and handling them when appropriate - meeting and greeting visitors at all levels of seniority - organising and maintaining diaries and making appointments - dealing with incoming email, faxes and post, often corresponding on behalf of the manager - carrying out background research and presenting findings - creating documents, briefing papers, reports and presentations - organising and attending meetings and ensuring the manager is well prepared for meetings - liaising with clients, suppliers and other staff - carrying out specific projects and research - responsibility for accounts and budgets - taking on some of the manager's responsibilities and working more closely with management - deputising for the manager, making decisions and delegating work to others in the manager's absence - being involved in decision-making processes
German language InstructorFull Time
- Job Details:- Grammar lessons - Conversation lessons
Mobility Back Office AdvisorFull Time
Vodafone TSSG (Technology Shared Services Germany)
Mar 2015 - May 2016 -1 yr, 2 months
Egypt , Cairo
- Job Details:- working parallel on 9 tools. (KIAS, SAP, Price plan Tool, Price E-Tool, Simcardtool, SharePoint, MOM, Hotline Database, Client database) - prolong (renew) contracts and send hardware to the customer with tariff change (single & mass) - activation of new numbers with subsidized hardware (single & mass) - import new phone numbers from other providers to VF with subsidized HW (single & mass) - send hardware to the customer subsidized or unsubsidized (single & mass)
Senior Account ManagerFull Time
CiT Point Software Solutions
Apr 2014 - Mar 2015 -11 months
Egypt , Cairo
- Job Details:- resolving German and Austrian - customer outbound calls efficiently - answering customer inquiries via mail - controlling customer order processes - researching event locations - Website / Monkey Testing - Marketing Research
Education
Management Assistant in --
WEKA Business FacultyJan 2017 - Jan 2018 - 1 Year
Trade & Commerce in --
AKAD - Faculty of TradeJan 2009 - Jan 2011 - 2 yr
High School - Thanaweya Amma
Heinrich-MannJan 2002
Achievements
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Languages
German
FluentEnglish
AdvancedArabic
Intermediate
Training & Certifications
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----·2016