JK

jana khaled

Nesting SME at Transcom

Giza

Work Experience

  • Nesting SME

    Transcom

    • Job Details:Promoted to nesting subject matter expert (SME) within five months of starting as an agent, demonstrating strong performance, deep product knowledge, and leadership potential. Skilled in mentoring new agents, providing real-time support, and ensuring quality service delivery.

    • Education

    • Bachelor's Degree in Business Administration

      Helwan University

    Skills

    • Multi-Tasking
    • Time Management
    • Communication
    • Leadership
    • Critical Thinking
    • Problem-Solving

    Languages

    • English

      Fluent

    • Arabic

      Fluent
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