jakleen fareed

Senior Sales Supervisor at Arredamento

Madinaty, Cairo, Egypt

Arredamento

Aug 2016 - Present -8 yrs, 11 months

Egypt , Cairo

Job Details:− Monitor sales activities to ensure that customers receive satisfactory service and quality goods. − Respond to customer inquiries and complaints. − Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers. − Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions. − Coach, counsel, recruit, train and discipline employees − Utilize information technology to record sales figures for data analysis. − Track weekly, monthly, and quarterly performance and sales metrics. − Building relationships with key clients and establishing long-term business partnerships with them. − Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics. − Conducting market research to identify new opportunities for growth in the industry.

Jul 2010 - Dec 2014 -4 yrs, 5 months

Egypt , Cairo

Job Details:- Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services. - Makes telephone calls and presentations to existing and prospective customers. - Researches sources for developing prospective customers and for information to determine their potential. - Develops clear and effective written proposals/quotations for current and prospective customers. - Expedites the resolution of customer problems and complaints. - Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups. - Analyzes the territory/market’s potential and determines the value of existing and prospective customer’s value to the organization. - Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities. - Identifies advantages and compares organization’s products/services. - Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment.

BBSA (Basic Business Skills Acquisition program)
Amid east, Egypt & New Horizons·2008
American language course
Ministry Of Defence Institute·2007
American language courses
American university in Cairo·2007
International business correspondence
faculty of commerce Helwan University & business administration·2006