JA
JAFFER A
Service Engineer
Chennai, IndiaWork Experience
Whirlpool Service Center
Jan 2010 - Jan 2015 -5 yrs
India
- Job Details:Handled all customer support towards installation and troubleshooting of air conditioner units, coordinated junior technicians for complicated repairs, assisted customers with appropriate models, and provided site service based on received job orders.
Samsung Service Center
Jan 2008 - Jan 2010 -2 yrs
India
- Job Details:Assembled and configured televisions, DVD players, and microwaves; troubleshot defects on customer devices under warranty; serviced and replaced spares of washing machines and refrigerators.
TCL
Jan 2005 - Jan 2007 -2 yrs
India
- Job Details:Conducted quality inspection of computerized PCBs, diagnosed faults and wrong value circuits, replaced circuit components for finalization, and provided final approval of device performance.
BPL India
Jan 2002 - Jan 2005 -3 yrs
India
- Job Details:Provided support for television faults after sale, received customer calls to provide assistance for operating devices, provided demos and initial setups, and troubleshot television circuit problems.
Education
Diploma in Electronics
Indian Technical InstituteJan 2000 - Jan 2000 - 0 Month
Skills
- Strong knowledge of all home appliances service and installation
- Skilled at finding solutions quickly and troubleshooting errors promptly
- Maintenance of central plant
- Manage all air conditioning (split, windows) full service and gas charging and installation
- Manage all refrigerator services including home user, ice maker, bottle cooler, freezer, service installation gas charging
- Manage washing machine full overhauling, fault failing and service
- Manage audio, video service, PCB troubleshooting, TV installation and configuration
Languages
English
Beginner