JS
Jaffar Shaikjaffar Shaik
Assigning Officer
Al Kharj, Saudi ArabiaWork Experience
HP World Computer Store
Mar 2019 - Mar 2020 -1 yr
India
- Job Details:Managed HP laptop sales and customer service. Provided product recommendations to customers based on their needs. Increased sales through excellent support and product knowledge.
IC-Tech Solutions
Sep 2018 - Aug 2019 -11 months
India
- Job Details:Handled laptop hardware part replacements. Provided Epson printer servicing and technical support.
Wipro Pvt Ltd (via Unaxo Pvt Ltd)
India
- Job Details:Installed and configured hardware and peripherals (printers, scanners). Assembled and disassembled desktops, laptops, and Epson printers. Installed LAN cables and resolved network issues. Maintained and troubleshot PC and laptop systems.
Skills
- Laptop & Desktop Hardware Repair
- Computer System Installation & Configuration
- Windows 10/11, Windows Server
- Network Setup & LAN Cabling
- Security Tools: McAfee, Norton, Kaspersky, Bitdefender
- Data Backup & Recovery
- Customer Service & technical support
- Diagnostic & Repair Tools
- Lenovo Server Installation (Basic Knowledge)
- Sales & Customer Relationship Management