Jacoub Samual
Application Support Engineer at sleep High
6th of October, Giza, EgyptWork Experience
Microsoft Dynamics NAV, Functional ConsultantFull Time
EMEIT
Sep 2018 - Present -6 yrs, 9 months
- Job Details:- Business Process Analysis, FIT GAP Analysis. - Microsoft Dynamics Configuration and Data Migration - System Installation and Setup - Prepare test scripts and user manual. - Providing End- user training - Go Live and after Go- live support.
Application Support EngineerFull Time
sleep High
Jan 2016 - Present -9 yrs, 5 months
- Job Details: 1- Microsoft Dynamics NAV 2017(ERP) Project Manager. 2- HITS (HR- Payroll) Application Project Manager. 3- Application support Microsoft Dynamics NAV (ERP) 4- Application support for HITS Application. 5- Business Analysis for Finance, Purchasing, Sales, Warehouse, HR and Production for re- implementation the ERP System. 6- SharePoint Administration for the whole group (SIDC Group). (startup project) 7- Handling Network Security (Sophos XG Firewall) and Domain Controller. 8- Provide technical support to the End-Users. 9- Dealing with IT Vendors and services providers.
ERP ImplementerFull Time
4S- Technology
May 2014 - Jan 2016 -1 yr, 8 months
- Job Details:1- ERP system implementation, 2- Providing required training to customers. 3- Providing technical support after going live for Finance, Warehouse, Sales, Purchasing and HR modules.
Education
Bachelor's Degree in engineering
Minia UniversityJan 2011
Achievements
1- Microsoft Dynamics NAV 2017(ERP) Project Manager. 2- HITS (HR- Payroll) Application Project Manager.
Languages
English
Fluent
Training & Certifications
project management PMP
AUC·2017Oracle Certified Associate (OCA) 11g. (2015) Oracle Certified Professional (OCP) 11g. (2015) Oracle E-Business Suite R12 Certified Professional. (2015)
OTT·2015