JA
Jacline Amin
Customer Support Representative
EgyptWork Experience
Customer Support Representative
Riyadh Centers of Fertilizers
Egypt
- Job Details:Handled direct client interactions and answered customer inquiries over the phone.
Hurghada Marriott Resort
Egypt
- Job Details:Worked as a front desk representative in a global hospitality chain.
Concentrix Company
Egypt
- Job Details:Managed customer inquiries, resolved issues, and provided support.
Education
Bachelor's Degree in Commerce
South Valley University (SVU)Jan 2018
Skills
- Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook)
- Windows 7, 8, 10, 11
- Internet and Email Proficiency
- Hotel Operation Systems: Opera PMS, Micros System, GXP
- Adaptability
- Problem-Solving
- Time Management
- Strong communication and interpersonal skills
- Ability to work independently and within a team
Languages
Arabic
FluentEnglish
Intermediate