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Jack Louis

Work force Supervisor at Xceed Contact Center

Sheikh Zayed, Giza, Egypt

Work Experience

  • Offshore procurement supervisorFull Time

    Xceed

    Jan 2019 - Present -6 yrs, 5 months

    Egypt

    • Job Details:•Analyzed and researched current and new suppliers to understand the availability of products and services •Purchase goods or services that meet the quantity and quality expectations of the organization •Track and report key functional metrics to reduce expenses and improve effectiveness •Evaluate and negotiate contracts with vendors •Closing deals with Vendors and ensuring that service is being delivered in the appropriate way and its related payments are being delivered in the agreed timelines •Comparing prices of goods from different suppliers, analyzing sales patterns and inventory levels of existing stock, and staying up to date on market changes that can affect the supply and prices of goods. •Responsible for preparing and processing purchase orders in accordance with the organization’s policies and procedures.
  • Work force SupervisorFull Time

    Xceed Contact Center

    Jan 2018 - Present -7 yrs, 5 months

    Egypt

    • Workforce Senior AnalystFull Time

      Xceed

      Jan 2012 - Dec 2017 -5 yrs, 11 months

      Egypt

      • Workforce AnalystFull Time

        Xceed

        Sep 2008 - Dec 2011 -3 yrs, 3 months

        Egypt , Giza

        • Education

          • Bachelor's Degree in Faculty of Arts

            Ain Shams University (ASU)

            Jan 2001 - Jan 2008 - 7 yr

          • High School - Thanaweya Amma

            college saint paul

            Jan 2001 

          Skills

          • Microsoft Excel
          • IEX System
          • Teleopti

          Languages

          • English

            Advanced
          • French

            Advanced

          Training & Certifications

          • COPC RC R6.0

            Xceed·2017
          • six sigma green belt

            LSSSA university·2012
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