Jack Louis

Work force Supervisor at Xceed Contact Center

Sheikh Zayed, Giza, Egypt
  • Microsoft Excel
  • IEX System
  • Teleopti

Work Experience

Work force SupervisorFull Time

Xceed Contact Center

January 2018 - Present • 6 yrs, 3 months

Workforce Senior AnalystFull Time

Xceed

January 2012 - December 2017 • 5 yrs, 11 months

Workforce AnalystFull Time

Xceed

September 2008 - December 2011 • 3 yrs, 3 months

Customer Service representativeFull Time

Xceed Contact Center

October 2006 - August 2008 • 1 yr, 10 months

Education

  • Bachelor's Degree in Faculty of Arts

    Ain Shams University (ASU)Jan 2001 to Jan 2008 · 7 Years

  • High School - Thanaweya Amma

    college saint paul Jan 2001

Skills

Tools and Fields of Expertise

  • Microsoft Excel
  • IEX System
  • Teleopti

Languages

  • English

    Advanced

  • French

    Advanced

Training & Certifications

  • COPC RC R6.0

    Xceed·2017

  • six sigma green belt

    LSSSA university·2012
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