JW
Jacklin walid walid
Customer Support Representative at Ibn Sina Real Estate Development
EgyptWork Experience
Customer Support Representative
Ibn Sina Real Estate Development
Jun 2023 - Present -2 yrs, 2 months
Egypt
- Job Details:Assisted customers with inquiries about services and handled documentation similar to account procedures. Ensured high levels of customer satisfaction and resolved service-related issues. Demonstrated familiarity with regulatory requirements and internal systems.
Customer Support Representative
Hi Connect
Jun 2022 - Jun 2023 -1 yr
Egypt
- Job Details:Handled incoming inquiries and resolved complaints to enhance customer retention. Supported administrative functions and optimized the customer experience.
Customer Service & Collections Specialist
Capital Gate Real Estate Development
Jun 2021 - Jun 2022 -1 yr
Egypt
- Job Details:Managed client communications regarding overdue accounts and payment plans. Provided tailored financial advice and facilitated successful debt recovery. Strengthened client relationships through timely and respectful service.
Education
Bachelor's Degree in Law
Ain Shams University (ASU)Jan 2018 - Jan 2022 - 4 yr
Skills
Languages
Arabic
FluentEnglish
Fluent