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Jackleen Anis Ghaly

Office Manager

Nozha, Cairo, Egypt

Work Experience

  • Office ManagerFull Time

    Graffiti Communications advertising agency

    Jul 2016 - Jun 2022 -5 yrs, 11 months

    Egypt , Cairo

    • Job Details:- Responsible for the smooth running of an office on a day-to-day basis and may manage a team of administrative or support staff. - Organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety. - Developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation. - Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands. - Organize and schedule meetings and appointments. - Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. - Coordinate with IT department on all office equipment. - Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time. - Manage contract and price negotiations with office vendors, service providers and office lease. - Provide general support to visitors. - Manage executives’ schedules, calendars and appointments. - Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored. - Ensure office efficiency is maintained by carrying out planning and execution of equipment procurement, layouts and office systems. - Managing office budgets. - Ensure that results are measured against standards, while making necessary changes along the way - Allocate tasks and assignments to subordinates and monitor their performance. - Participate actively in the planning and execution of company events. - Contributes to team effort by accomplishing related results as needed. - Ordering stationery and furniture. - Responsible for recruiting staff for the office and providing orientation and training to new employees. - Handle customer inquiries and complaints. - Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends. - Organising meetings and managing databases, booking transport and accommodation. - Attending meetings with senior management.
  • Office MangerFull Time

    Intratour Travel Ageny

    Sep 2010 - Apr 2016 -5 yrs, 7 months

    Egypt , Cairo

    • Job Details:- Perform receptionist duties: greet visitors , answer the telephone, as certain the nature of the caller’s Business; provide information or direct inquiries, as required. - Attends Meeting and takes minutes. - Perform various computer, word processing, typing responsibilities and written communication skills. - Perform secretarial duties such as mail distribution, collating, filing, recording, sorting, duplicating, faxing, laminating and related duties. - Providing details to the clients about visas (Application, Documents needed, Fees), following up on visas and its collections. - Responsible for all the payment requests. - Bookkeeping of fixed assets and records of annual inventory. - Following up the collection section in regards the collections from clients - Sending invoices to clients and receiving a copy with the client signature confirming receiving the invoice - Following up the collection of checks, trust receipts, cash from clients - Following up the collection according to due dates, and claiming clients according to the finance policy approved by the Company Management - Follow up on clients' outstanding checks, cash receivables are appropriately collected according to internal Audit system Policies & procedures - Preparing a periodic report about the collection status and the clients that are Faltering in the repayment - Preparing a route for the representative , and ensuring that he keeps a cash receipt voucher for an emergency - Completing the Hiring document and Hiring Procedures - Filtering CV and arrange interviews. - Maintaining the employees' registers and reviewing them in regards to labour law instructions - Following up on the attendance and absence of employees using the attendance system - Preparing absence notice and warnings - Preparing overtime reports according to the section head instruction and as per the received sheets - Creating employees files and keeping them in an organized manner as per labour law requirements - Following up the resignation procedures - Maintaining the telephone, fax, e-mails & Telex and ensuring that they are working well to serve the company business - Receiving and sending the company correspondences and distributing them to the employees - Responsible for getting the required office furniture and their periodic maintenance, also buying and distributing the office stationery - Complete purchase orders for office supplies for authorization, check orders received and distribute to appropriate staff and maintain an inventory of office supplies. - Be knowledgeable about and supportive of administrative procedures and directives. - Handling all the Domestic operation procedures - Responsible for making International Insurance by using AIG system. - Responsible for getting rates for Limo , H1,Coaster and buses - Coordinating for meetings - Coordinating for exhibitions and events
  • Manager AssistantFull Time

    Baby 101 Nursery and Preschool

    Sep 2008 - Aug 2010 -1 yr, 11 months

    Egypt , Cairo

    • Job Details:- Support the Nursery Manager in the effective running of the nursery in accordance with the established policies and procedures of staff working with the children. - To act as Designated Officer in Charge in the absence of Manager. - Dealing with enquiries from prospective clients confidently and effectively selling the Nursery service including showing prospective clients around. - Stimulating the personal and career development and training of staff within the Nursery. - Organising regular staff meetings. Leading the staff team to ensure that the standards of operation are of high quality. - Ensure nursery complies to health and safety regulations. - Managing staff in the nursery, which includes dealing with performance, conduct and absence issues.
  • Executive SecretaryFull Time

    St. George for Import & Exporte

    Jan 2006 - Aug 2008 -2 yrs, 7 months

    Egypt , Cairo

    • Job Details:- Provide full secretarial support to the Manager. - Welcome vistors. - Answer and transfer phone calls. - Handle all incoming correspondence. - Deal with employee questions and requests. - Prepare general correspondences, memorandums, reports, schedules, purchase orders and other materials from rough draft, copy, marginal notes or verbal instruction. - Schedule and co-ordinate meetings, appointments, events and conferences. - Prepare and distribute minutes of meetings - Source and collate employee data - Maintain complete employee database - Collect and prepare data for records and reports. - Answer correspondence as directed by Manager - Check and review a variety of data for accuracy.
  • Education

    • Bachelor's Degree in arts archeology dep

      Ain Shams University (ASU)

      Jan 1998 - Jan 2004 - 6 yr

    • High School - Thanaweya Amma

      St fatama language school

      Jan 1998 

    Skills

    • Administration and HR
    • Microsoft Office
    • Communication
    • Leadership

    Languages

    • English

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • PMP

      Learning Zone·2018
    • PMP

      2018
    •  Effective Business Writing Course- Core Management Consultant

      Core Management Consultant·2015
    •  Human Resources Management Certificate-AUC.

      2012
    •  Basic Business Skills Acquisition -Sponsored By The Future Generation Foundation (Fgf)Training

      future generstion foundation ·2004
    •  English conversation course-British Council

      British Council·2004
    •  Passenger Fares & Ticketing Course - Training Center -Egyptair

      Egyptair·2004
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