JC
Jackielou Castro
Receptionist/Admin at Boho Ladies Salon
Dubai, United Arab EmiratesWork Experience
Boho Ladies Salon
Jun 2019 - Present -5 yrs
United Arab Emirates
- Job Details:Greeting clients upon arrival and providing exceptional customer service. Managing incoming calls, inquiries, and scheduling appointments efficiently. Confirming appointments via phone call, text or email. Managing checking and checkouts including payment processing. Handling customer concerns and escalating any serious issues to management promptly. Keeping the reception and common area clean, tidy, and welcoming at all times. Maintaining accurate client records, appointment schedules and rosters. Assisting with daily cash handling, end-of-day reconciliation and financial reports.
Education
Diploma in Hotel and Restaurant Management
University of BatangasJan 2007 - Jan 2010 - 3 yr
Skills
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Attention to detail and ability to maintain accuracy
- Strong problem-solving skills
- Proficient in handling customer complaints and inquiries
- Strong multi-tasking abilities
- Ability to work under pressure and handle stressful situations
- Adaptable and flexible to new culture and surroundings
- MS Office Management
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Languages
English
Beginner