
Islam Youssef
Saled and Marketing
Mohandessin, Giza, EgyptWork Experience
Modern Trade and HORECA SupervisorFull Time
AJE Group
Jan 2023 - Present -2 yrs, 6 months
Egypt , Cairo
- Job Details:Develop and implement sales strategies to achieve revenue goals within the Modern Trade and HORECA sector • Create sales plans and forecasts • Identify opportunities for market expansion and growth • Build and maintain strong relationships with key clients • Understand client needs and provide solutions to meet their requirements • Ensure exceptional customer service and satisfaction • Stay updated on industry trends, competitor activities, and market conditions • Analyze data to identify opportunities and threats in the market • Monitor and report on sales progress to senior management • Prepare and present regular reports on sales performance, targets, and results • Maintain a deep understanding of the company's products and services • Communicate product knowledge effectively to the sales team • Executing and developing sales strategies and activities for the modern trade channel in Cairo, such as hypermarkets, supermarkets, and convenience stores. • Supervising, coaching, and motivating the sales team to achieve sales objectives and KPIs. • Building and maintaining strong relationships with key accounts and decision-makers in the modern trade channel. • Negotiating contracts, agreements, and trade terms with key accounts and ensuring compliance with company policies and procedures. • Monitoring and analyzing sales performance, market trends, and competitor activities and providing feedback and recommendations to senior management. • Coordinating with other departments such as marketing, logistics, finance, and quality to ensure smooth operations and customer satisfaction
Area Sales SupervisorFull Time
JTI JAPAN TOBACCO INTERNATIONAL
Jan 2020 - Present -5 yrs, 6 months
Egypt , Giza
- Job Details:• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals. • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure. • Expanded product distribution by adding more than 500 new distribution points in region, including convenience stores, distributors, retail supermarkets and food services. • Prepared sales presentations for clients showing success and credibility of 5 products. • Led targeted training programs to educate staff on product benefits and service capabilities. • Reviewed daily metrics of account executives to evaluate strengths and weaknesses. • Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients. • Exceeded targets by building, directing and motivating high-performing sales team. • Reported sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota. • Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals. • Built lasting relationships with clients through outstanding customer service interaction
Marketing Retail Activation Supervisor key account channelFull Time
JTI JAPAN TOBACCO INTERNATIONAL
Oct 2015 - Dec 2019 -4 yrs, 2 months
Egypt , Cairo
- Job Details:EXCELLENCE IN EXECUTION: Ensure that set-up marketing tools and messages are optimally delivered on field from the assigned team of Portfolio Activation Ambassadors in the right qualitative manner and to the right target audience. Guarantee full achievement of the established targets (qualitative and effective contacts) on a daily basis. SUPERVISION & MONITORING: actively supervise the assigned field team of Portfolio Activation Ambassadors, each member's performances in terms of : • Integrity: accurate usage of assigned tools and reporting of factual information • Punctuality: on time and well prepared to perform agreed service • Appearance: decent, orderly, well leveraging on the assigned uniform and tools • Communication skills: open, positive, clear and engaging. • Attitude: actively and passionately searching for contacts. PROBLEM SOLVING: Discover, highlight and off-set any concrete issue on field. Constantly assess status of team on field and, whenever unforeseen difficulties are raised, proactively propose for effective solutions, applying them in real time, in agreement and direct coordination with the Brand Activation Executive. Check and ensure that raised issues are solved in an optimal permanent way. COORDINATION: ensure all operations are performed in the assigned area as per agreed plan, attentively and punctually coordinating his/her Brand Ambassadors' Team with all the key involved functions and actors including other JTI Brand Ambassadors' Team, Portfolio Activation Department, Trade Marketing and Sales Force Teams, Trade Partners, other support agencies. COMMUNICATION MASTERY: Expert in setting-up and monitoring people and processes. Extrovert, open minded, passionate about social connections and communication dynamics, constantly in search for real contacts and interactions ‘on field’. Has deep knowledge on the best methods to approach Egyptian adult consumers and effectively deliver/adapt message to them.
Field Marketing Team ManagerFull Time
Alcatel
Mar 2014 - Oct 2015 -1 yr, 7 months
Egypt , Cairo
- Job Details:- Recruit and manage the team of field and promoters representative to achieve business goals and targets. - Lead and supervise field representatives in assigned territory to achieve Alcatel’s sell-out and business objectives. - Providing clear directions, coaching, timely feedback and motivation in order to maximize both individual and team performance. - Set both market share and sell-out targets for the representative based on potential of each area. - Create the visit plan and route for each field Representative in order to achieve the desired coverage with the minimum costs. - Monitor the performance of the field representative by regular checks and ensuring proper training and coaching are provided. - Provide consolidated weekly report on sell-out, availability, competitor activities at retail
Education
Bachelor's Degree in Accounting
Advanced Academy El-haramJan 2001 - Jan 2005 - 4 yr
High School - Thanaweya Amma
Yusef El Seba'ayJan 2001
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Digital Marketing Diploma
Canadian Chamber·2023Digital Marketing Diploma
Canadian Chamber·2023Human Resources Management Certificate
MCC·2008English
AMIDEAST·2008Sales techniques
i2 Academy·2008Emotional intelligence
i2 Academy·2007Stress management
Raya Academy·2006Consultative selling
Raya Academy·2006Through the customer's eyes
Raya Academy·2005