Issa Othman

Business Development Director

• Job Details:Developed & executed sales strategies to acquire new business and grow existing accounts within territory. Managed customer relationships to maximize sales opportunities across all channels. Leveraged sales tools & market insights to optimize product offerings and achieve customer satisfaction. Contributed to team success by sharing knowledge and collaborating effectively. Championed the Nespresso brand while upholding company value. Formulated business strategies aligned with company goals & conducted market research. Acquired high-value clients through targeted outreach & maintained strong relationships. Led and evaluated business development teams for optimal performance.

B2B (HORECA & Corporate) Business Development & Sales Director

• Job Details:Built & motivated a high performing team through effective leadership & coaching. Developed, executed and drove the business vision & strategy for the Nespresso B2B & B2C segments in the market. Gathered & communicated market insights, competitive intelligence & market specific information to the management. Proactively managed sustainable & profitable growth for the business by identifying & capitalizing on business opportunities while effectively coordinating the team.

Regional Operations & Development Manager

• Job Details:Assumed overall responsibility for operational activities across catering and non-catering sites in the western region. Collaborated closely with site managers and supervisors to implement terms and conditions specific to each site, emphasizing the training and retention of high-quality catering professionals. Conducted regular visits to clients' representatives to assess daily performance and ensure client satisfaction.