IA
israa mohamed amean
Customer Service Agent at Amazon
Mokattam, Cairo, EgyptWork Experience
Customer Service AgentFull Time
Amazon
Apr 2019 - Present -6 yrs, 4 months
Egypt , Cairo
- Job Details:Work at AMAZON, KSA Team, English account .Handled 60+ customer queries and requests daily , either by email or phone
Education
Bachelor's Degree in Business adminstration
Ain Shams University (ASU)Jan 2018
Achievements
2014_2017 Volunteer, Resala Charity Organization . Sort hundreds of used cloth, categorize them, sort them by age and gender and distribute 2015 Anti-Dealing and Addictive Fund, Volunteer Member . Provide Training Courses for Middle School Student to Make Them Aware With Damages of Drugs 2017 Coordination Member, NOVA, Ain Shams University . Organized Events, and Marketing for the Club Events . Logistics and Decoration Organizer 2018 Naser Institute of Oncology, Volunteer Member . Leaded a Group of 10 children . Organized the event
Languages
Arabic
FluentEnglish
AdvancedJapanese
Beginner
Training & Certifications
Japanese language course
in el azhar university·2018Employability Skills Training
ECDC, Ain Shams University·2017Stock Market Sessions
Vision Club, Ain Shams University·2016Money and Banking Course
Money Experts Club, Ain Shams University·2016Soft Skills Training
Nova student activity, Ain Shams University·2016