IA

israa mohamed amean

Customer Service Agent at Amazon

Mokattam, Cairo, Egypt

Work Experience

  • Customer Service AgentFull Time

    Amazon

    Apr 2019 - Present -6 yrs, 4 months

    Egypt , Cairo

    • Job Details:Work at AMAZON, KSA Team, English account .Handled 60+ customer queries and requests daily , either by email or phone
  • Education

    • Bachelor's Degree in Business adminstration

      Ain Shams University (ASU)

      Jan 2018 

    Achievements

    2014_2017 Volunteer, Resala Charity Organization . Sort hundreds of used cloth, categorize them, sort them by age and gender and distribute 2015 Anti-Dealing and Addictive Fund, Volunteer Member . Provide Training Courses for Middle School Student to Make Them Aware With Damages of Drugs 2017 Coordination Member, NOVA, Ain Shams University . Organized Events, and Marketing for the Club Events . Logistics and Decoration Organizer 2018 Naser Institute of Oncology, Volunteer Member . Leaded a Group of 10 children . Organized the event

    Skills

    • computer skilks
    • Microsoft Office

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • Japanese

      Beginner

    Training & Certifications

    • Japanese language course

      in el azhar university·2018
    • Employability Skills Training

      ECDC, Ain Shams University·2017
    • Stock Market Sessions

      Vision Club, Ain Shams University·2016
    • Money and Banking Course

      Money Experts Club, Ain Shams University·2016
    • Soft Skills Training

      Nova student activity, Ain Shams University·2016
    Share this Profile